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  • August 31, 2015 at 8:26 pm #496078
    bluelotus

    I have three buttons on the homepage with the following shortcode and only one button works on mobile. The other two are not clickable.
    Buttons are “Book a Session”, “Contact us” and ‘Travel with Us” – only travel button works.
    Could you please shed some light on how to troubleshoot this issue?

    Mobile devices I have tried: Chrome on Android, Chrome on iPad, and Safari on iPad

    Shortcode: [av_button label='Book a Session' link='http://google.com/' link_target=' size='x-large' position='center' icon_select='yes' icon_hover='aviaTBaviaTBicon_hover' icon='ue807' font='entypo-fontello' color='theme-color' custom_bg='#444444' custom_font='#ffffff']

    September 1, 2015 at 1:27 pm #496383
    Ismael

    Hey bluelotus!

    Thank you for using Enfold.

    What happens when you set the background attachment of the color section to fixed instead of parallax? Also, please update the theme to the latest version.

    Cheers!
    Ismael

    September 2, 2015 at 12:12 am #496784
    bluelotus

    Tried updating to latest version that did not help. However switching to Scroll instead of Parallax fixed the issue. Thank you!

    September 2, 2015 at 1:12 pm #497053
    Ismael

    Hey!

    Great! But.. Are you OK with the scroll effect?

    Regards,
    Ismael

    September 2, 2015 at 6:02 pm #497311
    bluelotus

    The scroll effect works for me right now for this project. However this is definitely something to add to the bug list for Enfold, since the parallax effect seems to be broken on mobile devices. I have also discovered that the parallax effect creates a single background in Firefox on Android. So cross-browser and cross-platform compatibility could use some troubleshooting and debugging.

    Thank you for your help!

    September 4, 2015 at 10:31 am #498206
    Ismael

    Hi!

    Thank you for the confirmation. We will investigate the issue and provide an official patch on future update. If possible, please create a test page with a parallax color section and a button shortcode.

    Best regards,
    Ismael

    September 4, 2015 at 6:59 pm #498560
    culinairtantecaatje

    Hi,

    I’ve enfold theme and this issue too. In my header I have a button which is not working on mobile. But I haven’t got parallax or scroll in background. Is there another solution?
    I have added a avia button.

    September 4, 2015 at 9:05 pm #498605
    Basilis

    Hey!

    Please create a different post, so we can check and been able to either reproduce the error or provide a fix for you.

    Thanks a lot for your patience and understanding.

    Regards,
    Basilis

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