Viewing 8 posts - 1 through 8 (of 8 total)
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  • March 27, 2019 at 1:19 pm #1083565
    Kropstar

    Hi there,

    We have buttons in our Short Description (Woo products) but hey dont’s show in the front-end.
    Please help. See screenshots in private content.

    March 28, 2019 at 9:03 pm #1084271
    Victoria

    Hey Kropstar,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Victoria

    March 29, 2019 at 10:06 am #1084503
    Kropstar
    This reply has been marked as private.
    March 29, 2019 at 10:08 am #1084504
    Kropstar
    This reply has been marked as private.
    March 31, 2019 at 8:26 pm #1085163
    Kropstar

    Hi Victoria, did you succeed with logging in to the website?

    April 1, 2019 at 7:04 am #1085295
    Ismael

    Hi,

    The latest version of the theme contains a fix for shortcodes used outside the advance layout builder. Please update the theme from version 4.5.4 to 4.5.5. Let us know if it helps.

    Best regards,
    Ismael

    April 1, 2019 at 1:59 pm #1085510
    Kropstar

    Thank, it worked.

    April 1, 2019 at 6:30 pm #1085638
    Jordan Shannon

    Hi,

    I’m glad this was resolved. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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Viewing 8 posts - 1 through 8 (of 8 total)
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