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AuthorPosts
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April 13, 2017 at 10:17 pm #777563
Hello all
With the latest update of enfold, I see a space in the button of the blog, it separates too. It looks like it’s something from the addthis plugin. attached image. Any idea how to remove that space without disabling the addthis plugin?
Thanks
Screen: http://img.fenixzone.net/i/XE4Vpvc.png
April 14, 2017 at 12:26 am #777590Hey Ganubis,
Try disabling the AddThis plugin and see if the issue goes away just to confirm. If it does, I would try and contact their support as well.
Best regards,
Jordan Shannon- This reply was modified 7 years, 8 months ago by Jordan Shannon.
April 14, 2017 at 12:32 am #777594Hey Jordan Thanks! yes is adthis plugin
Best regards,
April 14, 2017 at 7:59 am #777697Hi,
Glad you solved the problem :) Let us if you need some help in the future.
‘
Best regards,
John TorvikApril 14, 2017 at 9:41 am #777737i dont solved the problem. the last enfold update make this bug on blog button
how to solved?
April 14, 2017 at 11:57 am #777774Hi,
Have you tried contacting the plugin developers as well? They may have a ready made solution or have seen this issue before.
Best regards,
Jordan ShannonApril 14, 2017 at 1:53 pm #777818I agree, I just contacted Addthis support now, if they give me a solution I’ll tell you about it here. Thank you
April 14, 2017 at 4:57 pm #777889Hi,
No problem please keep me updated.
Best regards,
Jordan ShannonApril 18, 2017 at 7:13 pm #779573Hey
In case someone happens to the same thing
Here the solution:It looks like there’s a conflict with our plugin and the theme you’re using. I’d recommend switching to the AddThis Website Tools plugin, which has similar features as the Share Buttons by AddThis. However, this new plugin has some additional advanced options that aren’t available within the Share Buttons by AddThis plugin.
Once you’ve installed the plugin, go to Advanced Options and look for “Excerpt Filters”. From there, try unchecking each of the options to see if disabling the options will resolve the issue.
http://screencast.com/t/VUkKFPameVKtLet me know if that works!
Thanks,
—
Technical Support Engineer
AddThis | Oracle Data CloudClose ticket please :) and thanks
- This reply was modified 7 years, 8 months ago by Astrobiologic.
April 18, 2017 at 7:27 pm #779584Hi!
Thank you very much for updating the ticket, we really appreciate it.
Please feel free to let us know if there is anything else you need.Best regards,
Basilis -
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