Viewing 10 posts - 1 through 10 (of 10 total)
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  • April 13, 2017 at 10:17 pm #777563
    Astrobiologic

    Hello all

    With the latest update of enfold, I see a space in the button of the blog, it separates too. It looks like it’s something from the addthis plugin. attached image. Any idea how to remove that space without disabling the addthis plugin?

    Thanks
    Screen: http://img.fenixzone.net/i/XE4Vpvc.png
    http://img.fenixzone.net/i/XE4Vpvc.png

    April 14, 2017 at 12:26 am #777590
    Jordan Shannon

    Hey Ganubis,

    Try disabling the AddThis plugin and see if the issue goes away just to confirm. If it does, I would try and contact their support as well.

    Best regards,
    Jordan Shannon

    April 14, 2017 at 12:32 am #777594
    Astrobiologic

    Hey Jordan Thanks! yes is adthis plugin

    Best regards,

    April 14, 2017 at 7:59 am #777697
    John Torvik

    Hi,

    Glad you solved the problem :) Let us if you need some help in the future.
    ‘
    Best regards,
    John Torvik

    April 14, 2017 at 9:41 am #777737
    Astrobiologic

    i dont solved the problem. the last enfold update make this bug on blog button

    how to solved?

    April 14, 2017 at 11:57 am #777774
    Jordan Shannon

    Hi,

    Have you tried contacting the plugin developers as well? They may have a ready made solution or have seen this issue before. 

    Best regards,
    Jordan Shannon

    April 14, 2017 at 1:53 pm #777818
    Astrobiologic

    I agree, I just contacted Addthis support now, if they give me a solution I’ll tell you about it here. Thank you

    April 14, 2017 at 4:57 pm #777889
    Jordan Shannon

    Hi,

    No problem please keep me updated.

    Best regards,
    Jordan Shannon

    April 18, 2017 at 7:13 pm #779573
    Astrobiologic

    Hey
    In case someone happens to the same thing
    Here the solution:

    It looks like there’s a conflict with our plugin and the theme you’re using. I’d recommend switching to the AddThis Website Tools plugin, which has similar features as the Share Buttons by AddThis. However, this new plugin has some additional advanced options that aren’t available within the Share Buttons by AddThis plugin.

    Once you’ve installed the plugin, go to Advanced Options and look for “Excerpt Filters”. From there, try unchecking each of the options to see if disabling the options will resolve the issue.
    http://screencast.com/t/VUkKFPameVKt

    Let me know if that works!

    Thanks,
    —
    Technical Support Engineer
    AddThis | Oracle Data Cloud

    Close ticket please :) and thanks

    • This reply was modified 7 years, 7 months ago by Astrobiologic.
    April 18, 2017 at 7:27 pm #779584
    Basilis

    Hi!

    Thank you very much for updating the ticket, we really appreciate it.
    Please feel free to let us know if there is anything else you need.

    Best regards,
    Basilis

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  • The topic ‘Button of the blog, it separates’ is closed to new replies.