Viewing 16 posts - 1 through 16 (of 16 total)
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  • January 19, 2018 at 10:00 pm #899867
    smarta-brett

    Hi
    when I add a button – it says
    “where should the button link to” but doesn’t allow you to enter the address

    see screen shot
    http://smarta.com.au/screenshot/dance-screenshot.jpg

    January 20, 2018 at 7:22 am #900025
    Victoria

    Hey smarta-brett,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look? Can you please specify the page too?

    Best regards,
    Victoria

    January 20, 2018 at 7:50 am #900036
    smarta-brett
    This reply has been marked as private.
    January 20, 2018 at 10:02 pm #900197
    smarta-brett

    and one of the pages is “Classical Ballet”

    January 21, 2018 at 2:46 am #900246
    smarta-brett

    any news on this problem ?

    January 21, 2018 at 7:15 am #900275
    Rikard

    Hi,

    Thanks for that, you are using an old version of the theme. Could you try updating the theme to the latest version (4.2.1) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Rikard

    January 21, 2018 at 7:19 am #900277
    smarta-brett

    as I said earlier

    PS I tried to update Enfold earlier today – it took 10 mins or so in maintenance mode – but does not seem to have updated

    I will try again now

    January 21, 2018 at 8:40 am #900307
    Rikard

    Hi,

    Thanks for the feedback, if you can’t get it to work from the WordPress backend, then please try to update manually via FTP. You will find an instructional video on the link I sent if you don’t know how to do that.

    Best regards,
    Rikard

    January 22, 2018 at 10:21 pm #900998
    smarta-brett

    ok that fixed it

    is there any reason why the update within WP/browser does not work?

    January 22, 2018 at 10:41 pm #901005
    Jordan Shannon

    Hi,

    If you are running an older version of php this may cause an issue with updating via the back-end.

    Best regards,
    Jordan Shannon

    January 23, 2018 at 3:59 am #901115
    smarta-brett

    ok – I was running 7.0 – have updated to 7.1 now

    anyhow on another point – with the same site the images in the full page slider don’t work on mobile

    the screen options are set for it to display on all

    if I lod the site in my desktop browser and re-size the browser the images are okm

    but on a mobile it seems that the images ate displaying – but not re-sizing to the screen size

    (see new login info below)

    January 25, 2018 at 5:34 am #902538
    Ismael

    Hi,

    Please add another full width slider and use the same images. Use the “Screen Options” to toggle the visibility of the sliders. Set the new slider to display on mobile view only.

    Best regards,
    Ismael

    January 25, 2018 at 11:41 pm #903093
    smarta-brett

    nope – that didn’t work

    I have added an extra full width slider
    changed screen options so the top one only shows on phone screens
    changed screen options so the bottom one show on all screen except phone

    I added an additional image the top one just to check the correct ones were loading – they are

    but it appears the images are not resizing to the smaller screen

    January 26, 2018 at 12:59 pm #903355
    Ismael

    Hi,

    I have added an extra full width slider

    Please use the “Fullscreen Slider”, not “Fullwidth Slider”. The full screen slider will have more space compare to the full width slider on mobile view.

    Best regards,
    Ismael

    January 28, 2018 at 1:42 am #903831
    smarta-brett

    ok that worked – thanks

    January 29, 2018 at 6:22 am #904069
    Victoria

    Hi smarta-brett,

    Glad you got it working for you! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

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