Viewing 8 posts - 1 through 8 (of 8 total)
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  • #1344587

    Hi There,

    I am using ENFOLD theme there is an issue in theme builder in the button module setting the button link option is disabled. Please help its urgent.
    screenshot
    Thank You

    #1344590

    Hey,

    Thanks for contacting us!

    Could you please create temporary admin logins and post them here privately so we can look into it? :)

    Regards,
    Yigit

    #1344592

    Ok Here are the credentials

    #1344596

    Hi,

    You are currently using a very old version of the theme, 3.8.4. Updating the theme would fix the issue.

    Please refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update Enfold to the latest version 4.9.

    Then, please generate a Personal Token by referring to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and insert it in Enfold theme options to receive auto updates. Since you are using a very old version, Personal Token would not work on your installation. Please update first and then insert Personal Token in Enfold theme options :)

    Cheers!
    Yigit

    #1344601

    Thanks for the reply
    If I upload the latest version of theme would it break my site?

    #1344635

    Hi,

    We can’t say for sure if it will break your site or not. If you are worried about your site breaking, then I would suggest that you perform the update on a staging or development version of the site first.

    Best regards,
    Rikard

    #1344691

    Thank you support team issue has been resolved. You guys are awesome.

    #1344716

    Hi,

    Great, I’m glad to hear that you solved this problem. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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