Viewing 14 posts - 1 through 14 (of 14 total)
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  • #973700

    Hi,

    I’m looking at your demo https://kriesi.at/themes/enfold-minimal-photography/
    The burger menu has bugs.

    Please try to click the burger menu and click the overlay menu items inside it. Repeat few times randomly and you will notice after you clicked an item, the overlay menu will be hidden, see the preloader and the overlay menu will be strangely displayed again, disappear and show the page. Sometimes it happens, sometimes it doesn’t.

    The proper behavior should be after clicked the overlay menu items, it should be hidden, see the preloader, then display the page. Could you please look into this and provide a fix?

    #973936

    Hey etheravion,

    Thank you for your input. Which browser are you testing in?

    Can you please make a small screencast of the issue? I tested, did not seem to see the issue.

    Best regards,
    Victoria

    • This reply was modified 6 years, 5 months ago by Victoria.
    #973959

    Hi Victoria,

    It happens to Chrome and Firefox. I did not test with more browsers. Kindly look at the screencast:
    When I click Services, the menu hides (there’s a very quick white flash) and displayed menu immediately again, and hides again to display the page.
    When I click Work, the menus hides and after a short while, the menu displays again.

    FYI, when I hover out of the menu item, I didn’t click anything. You can see that whenever I click, animation will show a blue circle.

    #973968

    Hi etheravion,

    Thank you. Are you using this demo? Do you have this issue on your end?

    Best regards,
    Victoria

    #973986

    Hi Victoria,

    Yes, I’m using the same demo. It’s in development stage in local machine. I encountered this issue in my local machine. Thus, I went to check the Enfold demo to verify whether it has the same issue as well and it’s a yes.

    Are you able to replicate this issue?

    #974021

    Hi etheravion,

    Can you create a different menu, assign it instead and see if the issue persists?

    Best regards,
    Victoria

    #974335

    Hi Victoria,

    Still the same issue. I believe there’s a bug in the code that calls the menu 2 times.

    #974701

    Hi etheravion,

    We need to see the actual css and html to be able to propose a solution for you. Please get back to us when you get the website to some testing server.

    Best regards,
    Victoria

    #974754

    Hi Victoria,

    Please allow me to remind you that this is not an isolated case which happened to me only. If this is an isolated case to me only, then it makes sense for me to get my website to some testing server for you to investigate. However, your demo have the exact same issue. It’s the perfect example for you to investigate and fix it on the spot as well.

    The video which I have recorded is from your demo, not from my localhost. I have recorded it again with the URL address. I hope this clarifies.

    #975837

    Any updates for the burger menu bug?

    #975866

    I suspect there’s some conflicts in the code below. When I debug using Chrome and run it step by step, the issue never happens. But when run in normal mode, then the issue happens. Probably there are some conflicts in the file where displaying the burger menu runs faster, thus it is displayed again, but in fact it should be hidden.

    setTimeout(function()
    				{
    					htmlEL.addClass("av-burger-overlay-active-delayed");
    						
    				}, 100);
    #976182

    Hi,

    Thank you for the info.

    It seems to happen when the preloader hides the site loader wrapper. Please edit the js > avia-snippet-site-preloader.js file, look for this code around line 43 and comment it out or disable it.

    hide(); 
    

    Best regards,
    Ismael

    #976346

    Perfect! Thanks for the help to solve this bug.

    #976902

    Hi etheravion,

    Glad Ismael helped to get it working for you! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

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