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  • #1296450

    Hello,

    I have inconsistencies with two sites that I have created, the first one shows the menu burger without problems connectua.consultingdesign.com.mx in safari, chrome and chrome for windows. When migrating the same page to the client host http://www.connectua.com/webmaster the burger menu disappears in safari and the layerslider animations appear without some elements.

    Any advice on why this is happening?

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    #1296453

    Hi adanari,

    Thanks for giving us the link.
    I have checked it and could see the menu items in the burger menu properly.
    Can you try to clear your browser cache?

    Best regards,
    Nikko

    #1296466

    Hey Nikko,

    Thanks for respond.

    Yes, I cleaned cache on my iphone 7, and tried in another iphone 11 with the same result.
    connectua.com/webmaster

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    #1296524

    Hi adanari,

    Can you try to disable Javascript file merging and compression in Enfold > Performance?
    If you have a caching plugin, please flush it out.

    Best regards,
    Nikko

    #1296544

    Hey Nikko,

    I disabled JavaScript file merging and compression and flushed in out the caching plugin and I had the same result the menu burger didn’t appears.

    I don´t understand why, and my client is already upset :(

    #1296758

    Hi adanari,

    We apologize for the inconvenience however things like this occur because of caching.
    I can only advice flushing out cache whether from plugin or from built-in internal caching from the server.
    If there are optimization plugins that minifies and merges files, please turn it off as well.

    Best regards,
    Nikko

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