Viewing 12 posts - 1 through 12 (of 12 total)
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  • #1268980

    Hi there, we had to go back in our backup files due to an security-problem. Now we don’t have the menu anymore on mobile devices.. can you help us with that?

    #1268984

    Hallo,

    ich habe ein Problem mit dem Menü auf mobile devices: Es klappt zwar noch aus, es wird aber kein Text angezeigt. Link zur relevanten:

    Ich habe bereits alle plugins deaktiviert, um herauszufinden, ob es an einem von ihnen liegt. Das scheint aber nicht der Fall zu sein.

    Haben Sie eine Idee?

    Beste Grüße
    Marcus

    #1269077

    Hi Marcus,

    The issue seems to be related to jQuery changes made in WP 5.6.
    Please install this plugin Enable jQuery Migrate Helper then set jQuery version to legacy 1.12.4-wp version.
    We are going to release new version of Enfold soon to make the theme officially compatible with WP 5.6.

    Best regards,
    Nikko

    #1269088

    Thank you !!!

    #1269131

    Hi HeinM,

    Glad we could help :)

    If you need further assistance please let us know.
    Best regards,
    Victoria

    #1269170

    Hello,

    I have perhaps the same problem,
    hamburger menu is not working
    picture on mobile of woocommerce shop not visible
    logo on mobile disappeard

    I have installed the suggestion of the plugin but does not help.
    Please advice what to do

    #1269173
    This reply has been marked as private.
    #1269246

    Hi vanderhout,

    Please create a new thread and do the following on the other thread (private content is visible to all moderators and also the thread creator):

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    #1269390

    Hi Nikko,

    done, see #1269389

    #1269647

    Hi vanderhout,

    If you do not see the private content, you need to open a new thread. I wrote to you in private.

    Best regards,
    Victoria

    #1270700

    Here the same problem guys. Since the update from wordpress to 5.6 we don’t see menu-items in the hamburgermenu. http://www.hubolemelerveld.nl
    Is there already al solution?

    *edit* the plugin as mentioned worked for me. Thanks!

    Thanks in advance!
    Gr. Hugo

    • This reply was modified 3 years, 10 months ago by hgeurtse.
    #1270733

    Hi Gr. Hugo,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

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