Burger Menu

Hey Mia2009,
Try clearing and disabling your caching plugin completely, and then switch to the text menu, if this doesn’t help, leave the caching plugin disabled and include a admin login in the Private Content area so we can examine

Best regards,
Mike

Hi,
It looks like your caching plugin is still active “wpo-minify”, or at least the cache is still being severed.
Try clearing and disabling your caching plugin completely, and include a admin login in the Private Content area so we can examine.

Best regards,
Mike

Hi,
ionware1 I would recommend disabling all plugins and see if that helps, if not and you are using a child theme with custom files like a header.php or footer.php remove these files or switch to the parent theme and see if that helps.
If not then please open a new thread so we can assist, and include your admin login in the Private Content area, but as this is not your thread your login info will not be private if posted here, and you will not be able to see anything that we write in the Private Content area.

Best regards,
Mike

Hi,
Try support@kriesi.at, but note that we will not receive any emails at that address, so you will need to paste the login link user name and password in the Private Content area below.
I also see that your “wpo-minify” is still active, please disable.

Best regards,
Mike

Hi,
Thanks, but the login doesn’t seem to be admin so we can’t see any of your theme settings, please update to admin.

Best regards,
Mike

Hi,
Thanks, I found that you had this css preventing the menu from showing, I removed it and now it shows. Please clear your browser cache and check.

@media only screen and (max-width: 3500px) {
.html_mobile_menu_tablet .main_menu , .html_mobile_menu_tablet #header_main_alternate{display:none;}
.html_mobile_menu_tablet .container #advanced_menu_toggle, .html_mobile_menu_tablet #advanced_menu_hide{display:block;}
.html_mobile_menu_tablet #mobile-advanced{display:block;}
}

Best regards,
Mike

Hi,
Looks like it is a caching issue, I tried disabling your cache plugins, try clearing your server cache also.

Best regards,
Mike

Hi,
I found that you also have this css in your child theme stylesheet, I removed it for you:

.responsive #top #wrap_all .av_mobile_menu_tablet .main_menu {
    top: 0;
    left: auto;
    right: 0;
    display: block;
}
.responsive #top .av_mobile_menu_tablet .av-main-nav .menu-item {
    display: none;
}
.responsive #top .av_mobile_menu_tablet .av-main-nav .menu-item-avia-special {
    display: block;
}

Please clear your browser cache and check.

Best regards,
Mike

Hi,
I’m not seeing it, please try again. This is what I see:

Best regards,
Mike