Tagged: 

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #1136592

    I am using the bundled version. The slide background shows up, but nothing on the slide itself shows up. Issue occurs whether mobile or desktop view, and just started within the past few days.

    Trying to edit the slider by adding a new layer no longer works; basically Layerslider just isn’t working at all. These sites are being hosted on Siteground.
    Enfold version 4.6.1
    PHP version: 7.1.31

    Thank you for taking a look at this issue. Developer tools specifically reference a greensock.js error

    The errors seem to be specifically related to an error with greensock.js. The error does NOT occur in a copy of the applysa.org site on a development server with Enfold 4.5.7. On the live site(s) I see the following errors listed in console view using developer tools:

    TypeError: b.style is undefined greensock.js:19:6305

    Should I simply try to roll Enfold back to 4.5.7? (Please note: both are now live sites)

    #1137664

    Hey rlhinirv57,

    This does seem to be an issue with Layer Slider and we have faced more with the latest update.
    Allow us some time to review and try understand where the issue comes from please.

    Best regards,
    Basilis

    #1137702

    Thank you for your response. For now, I’ve dropped in a duplicate slider with nothing other than the background image so that my client’s sites have the CTA and the internal link they need to promote.

    I look forward to an update that resolves the issue, as I have quite a few other sites using Enfold and this plugin.

    Kind regards,
    Rhonda

    #1139025

    Hi,

    Thank you for the update.

    We are not really sure what’s causing the issue. Can you ask your hosting provider to upgrade PHP from 7.1.31 to 7.2? The upgrade might help fix the issue.

    Best regards,
    Ismael

    #1139197

    Thank you Ismael!

    Initially updating the php did not work. However, I saw there was a theme update and once I applied the update to 4.6.2, the sliders are working again.

    Consider this one solved.

    Kind regards,
    Rhonda

    #1139252

    Hi,

    I’m glad this was resolved. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘Bundled Layerslider stopped working’ is closed to new replies.