Tagged: LayerSlider
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AuthorPosts
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September 10, 2019 at 4:30 pm #1136592
I am using the bundled version. The slide background shows up, but nothing on the slide itself shows up. Issue occurs whether mobile or desktop view, and just started within the past few days.
Trying to edit the slider by adding a new layer no longer works; basically Layerslider just isn’t working at all. These sites are being hosted on Siteground.
Enfold version 4.6.1
PHP version: 7.1.31Thank you for taking a look at this issue. Developer tools specifically reference a greensock.js error
The errors seem to be specifically related to an error with greensock.js. The error does NOT occur in a copy of the applysa.org site on a development server with Enfold 4.5.7. On the live site(s) I see the following errors listed in console view using developer tools:
TypeError: b.style is undefined greensock.js:19:6305
Should I simply try to roll Enfold back to 4.5.7? (Please note: both are now live sites)
September 12, 2019 at 9:29 pm #1137664Hey rlhinirv57,
This does seem to be an issue with Layer Slider and we have faced more with the latest update.
Allow us some time to review and try understand where the issue comes from please.Best regards,
BasilisSeptember 12, 2019 at 10:13 pm #1137702Thank you for your response. For now, I’ve dropped in a duplicate slider with nothing other than the background image so that my client’s sites have the CTA and the internal link they need to promote.
I look forward to an update that resolves the issue, as I have quite a few other sites using Enfold and this plugin.
Kind regards,
RhondaSeptember 17, 2019 at 9:21 am #1139025Hi,
Thank you for the update.
We are not really sure what’s causing the issue. Can you ask your hosting provider to upgrade PHP from 7.1.31 to 7.2? The upgrade might help fix the issue.
Best regards,
IsmaelSeptember 17, 2019 at 6:14 pm #1139197Thank you Ismael!
Initially updating the php did not work. However, I saw there was a theme update and once I applied the update to 4.6.2, the sliders are working again.
Consider this one solved.
Kind regards,
RhondaSeptember 17, 2019 at 8:58 pm #1139252Hi,
I’m glad this was resolved. If you need additional help, please let us know here in the forums.
Best regards,
Jordan Shannon -
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