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Hi there please assist with the following issues, my hosting company has opened to the Philippians as this was an issue for login in my previous support ticket.
1. Bulleted list are showing on the backend – product short description section- but on the front it doesn’t display? (screenshot attached) https://amdumabeauty.com/product/bath-bomb/
2. When trying to select the shop page under Woocommerce > settings > products there is no shop page to choose from? (screenshot attached)
3. How can I make the shop image responsive on mobile? as you can see in my screenshot, the image is not scaling.
Look forward to your response.
SianHey sianmfourie,
We cannot see the screenshots. Please, upload screenshots to a service like Dropbox or http://imgur.com and give us the links here.
Best regards,
VictoriaHi,
Just a follow up on my queries. It shouldn’t take 2 days to get a response when I paid for support. Could someone please assist me?
SianHi sianmfourie,
Please refrain from replying to your own thread because it gets pushed back to the end of the queue and moderators won’t be able to provide a response immediately. Please be patient while we go through the rest of the queue. Thank you for your understanding.
Best regards,
VictoriaHi Victoria,
I have checked with my hosting company and they have allowed access to the philippians for troubleshooting. The site loads fine on our end, please try again.
SianHi Victoria,
Ok so I have requested the lift from my hosting company for Ukraine, please see as this should work now.
Look forward to your response.
SianHi Sian,
Thank you.
Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
.single-product-summary ul { list-style: disc outside; margin-left: 20px; }As for the shop page slider, it’s better to hide that Layer Slider on mobile and use a different slider with images better suited for mobile screen sizes.
If you need further assistance please let us know.
Best regards,
VictoriaHi Victoria,
Thank you, much appreciated. The bullets are now showing and I will play with the mobile image.
Just my other two queries:
1. My client does not want the terms and conditions check box on the checkout page, so I manually hid this with css, however when I place an order it does not proceed as it asks me to first tick this, I assume this has to do with the fact that it is a required field. Could you assist with removing this for the time being? I will then undo this at a later stage.
2. I am not able to set my shop base page. Woocommerce > settings > shop page. When I search for any shop page, no results come up which I don’t understand.
Thanks in advance.
SianHi Sian,
I am not sure why the shop page is not coming up in the settings. Other pages show up there.
As for the terms and conditions, please have a look here:
https://gist.github.com/rynaldos/4993f8515580601856d51fccf974f8deBest regards,
Victoria
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