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  • October 1, 2015 at 1:52 pm #512170
    richardelectrix

    My bullets (using an icon) are not working on a mobile view …

    http://screencast.com/t/XYPRQGDomB

    They disappear totally.

    October 1, 2015 at 6:25 pm #512340
    Elliott

    Hey richardelectrix!

    Make sure your using the latest version of Enfold, 3.3.2, and that all plugins are deactivated while testing.

    If that does not help then send us a link to your page and we’ll take a look.

    Regards,
    Elliott

    October 2, 2015 at 9:15 am #512625
    richardelectrix

    Hi

    We are on the latest version 3.3.2.

    I de activated all plugins, tested and the bullet points still werent showing on mobile devices.

    Thanks

    October 2, 2015 at 7:41 pm #512985
    Elliott

    Hey!

    If that does not help then send us a link to your page and we’ll take a look. You can set your reply as private if you wish.

    Cheers!
    Elliott

    October 3, 2015 at 12:18 pm #513134
    richardelectrix

    http://dev2.electrixinternational.com/products/trunking-systems/flat-lid-trunking-system/

    October 5, 2015 at 5:20 am #513465
    Ismael

    Hi!

    It’s not showing on desktop either. How did you install font awesome?

    Best regards,
    Ismael

    October 5, 2015 at 7:56 am #513516
    richardelectrix

    On a desktop you can see where the icons are supposed to go but the icon is not pulling in.

    I used some instructions from a moderator to add some code to the child functions php.

    I am not convinced it worked.

    October 5, 2015 at 2:06 pm #513781
    Andy

    Hey!

    bullets are showing fine for me on desktop, as well as on mobile. Could you fix it?

    Cheers!
    Andy

    October 5, 2015 at 2:09 pm #513786
    richardelectrix

    Hi

    They are not showing for me at all on Safari on Iphone.

    They are showing correctly on Internet Explorer desktop.

    They are not showing correctly on Firefox, Safari or Chrome on Desktop …

    http://screencast.com/t/zdCbcFCKpmJ5

    October 6, 2015 at 11:44 am #514310
    Andy

    Hey!

    could you provide us admin access please? we need to have a deeper look into this. Post login details here as private reply.

    Best regards,
    Andy

    October 6, 2015 at 11:46 am #514312
    richardelectrix

    Hi

    Our site is locked down to IP access for the Admin Area.

    Please provide an IP address and I will pass the login details to you.

    Thanks

    October 7, 2015 at 5:24 am #514904
    Rikard

    Hi,

    We can’t give out our IP’s unfortunately, is there any way you can lift the restrictions?

    Best regards,
    Rikard

    October 7, 2015 at 9:15 am #515024
    richardelectrix

    Hi

    No. The hosts server has a policy across the server to only allow access to admin for IP addresses that have been granted access.

    Can you not access a VPN where you can give me the static IP details?

    Thanks

    October 8, 2015 at 11:23 am #515699
    Andy

    Hey!

    we are lots of moderators living around the globe, so it won’t be possible for all of us to provide you any IP. Let us know when we can access your site.

    Regards,
    Andy

    October 8, 2015 at 11:24 am #515700
    richardelectrix

    Hi

    It will not be possible unless we move the entire site to another host with a weaker security policy. Which we cant do.

    October 9, 2015 at 3:26 pm #516505
    Elliott

    Hey!

    Not much we can do then. It would be best to hire a freelancer to help you out with the mobile icon customization.

    Regards,
    Elliott

    November 15, 2018 at 1:55 pm #1033957
    samdive

    I have the same issue – I am using my own images as bullets and their fine on desktop but on mobile they are super washed out. Can anyone help? Sign ins below, site is in development mode so you can’t see it without signing in

    November 16, 2018 at 6:05 am #1034276
    Rikard

    Hi samdive,

    I can’t see any lists on the page you linked to, are you referring to the timeline element maybe?

    Best regards,
    Rikard

    November 17, 2018 at 1:01 pm #1034722
    samdive

    Hi Yes I meant the timeline – sorry could you take a look? Thank you

    November 19, 2018 at 6:27 am #1035034
    Rikard

    Hi,

    Thanks for the update, though I can’t see anything apparently wrong with it on mobile. What exactly does super washed out mean?

    Best regards,
    Rikard

    November 19, 2018 at 1:19 pm #1035172
    samdive

    it looks as if they are greyed out, none of the colours show up . It’s on on my phone but looks rubbish on my tablet. Have put a screenshot in dropbox – https://www.dropbox.com/s/kxvjud9ffxnunaw/tabletview.jpg?dl=0

    November 20, 2018 at 8:13 am #1035464
    Ismael

    Hi,

    Thanks for the info.

    The timeline icons are not animating properly. I have added this code on the Quick CSS field to disable the animation for smaller screens.

    #top  .av-milestone {
    opacity: 1;
}

#top .avia-timeline-animate .av-milestone .milestone_icon {
    opacity: 1;
    -webkit-transform: scale(1);
    -ms-transform: scale(1);
    transform: scale(1);
}

    Best regards,
    Ismael

    November 20, 2018 at 11:41 pm #1035833
    samdive

    thank you!

    November 20, 2018 at 11:56 pm #1035845
    Jordan Shannon

    Hey Sam,

    Glad this was resolved for you. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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