Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #738783

    When building out pages, avia layout builder keeps freezing up and doesn’t save added sections. Also randomly deletes everything but top section after save.

    #739203

    Hey artiebuco,

    It’s probably due to open html markup on the page, please post admin login details in private and post on what page this is happening and where. You could check for open markup yourself as well:

    <strong>Bold text closed properly</strong>

    Best regards,
    Rikard

    #739217

    This is also happening to my site right now, if the issue is not an open html markup on the page – please post!

    #739253

    Hi,

    Do you get any error message when the builder crash?

    If you insert shortcodes without proper closing tag somethings this creates a open html tag and cause the issue.

    If you still have any issue please create a new ticket and share the login info so we can take a closer look at it and let us know how we can re-produce this issue on your site.

    Best regards,
    Vinay

    #739723

    I combed through the page for open HTML tags as was suggested, and sure enough – I had an open tag! Thanks!

    #739826

    Hi,

    Glad we could help!
    Please take a moment to review our theme on themeforest https://themeforest.net/downloads
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Vinay

Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘Builder keeps crashing/not saving’ is closed to new replies.