Viewing 18 posts - 1 through 18 (of 18 total)
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    Posts
  • June 27, 2014 at 4:32 pm #284626
    adamsm

    Hi Guys

    I’ve just installed your brand new update and am having problems.

    1/

    I can’t seem to drop and drag any of the content elements.

    2/

    The links that appear under the pages e.g. edit, trash don’t appear

    3/

    The text won’t paste in text block under visual so I can style, only text tab

    Please help :)

    Cheers, Mark

    June 27, 2014 at 4:54 pm #284648
    Devin

    Hey adamsm!

    What version of the theme and WordPress do you now have installed?

    Typically the first step we always suggest after an update causes an issue is to deactivate any other plugins you have running in case a new conflict has appeared.

    Cheers!
    Devin

    June 27, 2014 at 5:01 pm #284652
    adamsm

    Cool all plugins are deactivated and still the same. WP is 3.9.1. Not sure how to find our version of Enfold, but literally came up an hour ago, think it was 2.8 maybe??

    :)

    June 27, 2014 at 5:03 pm #284654
    adamsm

    Theme: Enfold
    Version: 2.8.1
    Installed: enfold
    AviaFramework Version: 1.9.1
    AviaBuilder Version: 0.7
    ML:256-PU:36-PLA:1

    June 27, 2014 at 8:57 pm #284725
    adamsm

    Hey Guys

    Any thoughts at all? Did you want my logins to check it out??

    :)

    June 28, 2014 at 10:02 am #284817
    adamsm

    Cool all plugins are deactivated and still the same. WP is 3.9.1.

    Theme: Enfold
    Version: 2.8.1
    Installed: enfold
    AviaFramework Version: 1.9.1
    AviaBuilder Version: 0.7
    ML:256-PU:36-PLA:1

    June 28, 2014 at 11:49 am #284830
    Dude

    Hi!

    Please create us an admin account and we’ll look into it.

    Cheers!
    Peter

    July 2, 2014 at 2:07 pm #286194
    adamsm

    Cool what email shall I use? Could you take a look today for me as quite keen to get site live/done?

    :)

    July 2, 2014 at 2:26 pm #286199
    Yigit

    Hey!

    You can use (Email address hidden if logged out) but please post the login credentials here privately

    Best regards,
    Yigit

    July 2, 2014 at 2:42 pm #286208
    adamsm
    This reply has been marked as private.
    July 2, 2014 at 2:49 pm #286214
    Yigit

    Hi!

    As i asked in my previous post, please post login credentials here, privately :)

    Regards,
    Yigit

    July 2, 2014 at 3:06 pm #286225
    adamsm
    This reply has been marked as private.
    July 2, 2014 at 6:18 pm #286310
    adamsm
    This reply has been marked as private.
    July 2, 2014 at 6:24 pm #286313
    Yigit

    Hi!

    You forgot to post the link to your website :)

    Regards,
    Yigit

    July 2, 2014 at 6:33 pm #286318
    adamsm
    This reply has been marked as private.
    July 2, 2014 at 6:44 pm #286323
    Yigit

    Hi!

    Which browser and OS are you using?
    I have checked your website and issues you mentioned in your first post does not occur on my end – http://imgur.com/a/xtCCi
    Please flush browser cache

    Regards,
    Yigit

    July 2, 2014 at 7:07 pm #286336
    adamsm
    This reply has been marked as private.
    July 2, 2014 at 7:12 pm #286337
    Yigit

    Hey!

    It was probably caching issue. Glad it is working fine now! Let us know if you have any other questions or issues

    Best regards,
    Yigit

    :)

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