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  • June 17, 2021 at 2:05 pm #1306186
    saschapi

    Selfhosted videos do not respect the responsive settings in the ALB Advanced tab. The video element will be shown accross all screen sizes, regardless of the settings. Reason: The needed CSS classes (like av-desktop-hide av-medium-hide) are not added to the element.

    Regards Sascha

    June 18, 2021 at 12:54 pm #1306338
    Rikard

    Hi Sascha,

    Where can we see and reproduce the problem you are having?

    Best regards,
    Rikard

    June 18, 2021 at 2:55 pm #1306365
    saschapi
    This reply has been marked as private.
    June 20, 2021 at 5:46 am #1306549
    Rikard

    Hi,

    Thanks for that. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    June 22, 2021 at 1:03 pm #1306933
    saschapi
    This reply has been marked as private.
    June 23, 2021 at 1:35 pm #1307152
    Rikard

    Hi,

    Thanks for that. I see the problem on your site, but I can’t reproduce it on a test site: http://wpexpert.se/enfold/video-element-visibility-test/. The Youtube video is set to be hidden on mobile, and the Vimeo video on desktop, and it’s working as expected.

    Could you try disabling all plugins and activate the parent theme to see if that help please? You might want to copy the site to a staging space first, if you don’t want to do this on your live site.

    Best regards,
    Rikard

    June 23, 2021 at 1:54 pm #1307154
    saschapi

    I will check it. Thanks

    June 25, 2021 at 4:10 am #1307364
    Rikard

    Hi,

    Thanks for the update, we’ll keep this thread open for you.

    Best regards,
    Rikard

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