Viewing 20 posts - 1 through 20 (of 20 total)
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  • September 23, 2014 at 2:53 pm #323702
    scottybowl

    I recently upgraded wordpress and am running the latest version of Enfold. There seems to be an unpredictable and difficult to replicate bug:

    1) When I press “update” after editing EXISTING content and refresh the page on the front-end, nothing is changed
    2) The only way to get it to change is to add some NEW content (e.g. a text block) or to change the parent page and then switch it back
    3) Sometimes 2) doesn’t work and it seems to randomly accept the new content after I change a special heading

    This wasn’t happening before the upgrade to WordPress 4.0 and I haven’t installed/changed anything else. This is quite a frustrating bug as I spend 5+ minutes messing around to save page content when it happens.

    September 23, 2014 at 3:00 pm #323704
    Yigit

    Hey scottybowl!

    Can you post the link to your website please?
    Please also try to increase the allocated memory to 128M: http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
    You can contact your service provider and they can do it for you.

    Regards,
    Yigit

    September 24, 2014 at 10:39 am #324145
    scottybowl

    Hi Yigit,

    Thanks for the reply – I’m currently developing locally so unfortunately can’t share the site. I’ll try increasing the memory for the site and see if that fixes it :)

    September 24, 2014 at 1:24 pm #324222
    Yigit

    Hi!

    Please try and let us know so we can mark the thread as resolved or assist you further :)

    Best regards,
    Yigit

    September 24, 2014 at 4:08 pm #324373
    scottybowl

    I’m still facing the same problem, the memory increase didn’t seem to fix it unfortunately.

    September 24, 2014 at 4:10 pm #324375
    scottybowl

    Just a note on this, changing other elements on the page (e.g. hiding/showing breadcrumbs) works when pressing update, it’s just the content area that doesn’t seem to be triggering

    September 25, 2014 at 7:36 am #324822
    Josue

    Hey!

    Does the issue happen only when you use the Advanced Layout Builder?

    Regards,
    Josue

    October 1, 2014 at 12:02 pm #327979
    RichardBrooks

    I am having the exact same issue, content does not always update correctly when saving drafts.

    I’ve also found quirks when the page fails to update correctly, the formatting breaks… colour sections run into one another, and if “<br/>” is used in titles they get duplicated.

    To confirm I’m also using the page builder

    http://www.k-international.com

    • This reply was modified 10 years, 1 month ago by RichardBrooks.
    October 1, 2014 at 4:12 pm #328224
    Yigit

    Hey!


    @richardbrooks     Please try to increase the allocated memory to 128M: http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
    You can contact your service provider and they can do it for you.

    Regards,
    Yigit

    October 2, 2014 at 11:04 am #328830
    RichardBrooks

    We’ve increased the memory and the problem still persists, any other ideas?

    October 2, 2014 at 5:39 pm #329119
    Josue

    Hello,

    Have you tried disabling all third-party plugins to see if it gets fixed?

    Regards,
    Josue

    October 3, 2014 at 4:03 pm #329756
    RichardBrooks

    Yea this was the first thing we checked, no change in results

    October 3, 2014 at 10:41 pm #329923
    Josue

    Hi,

    Can you please create us a WordPress administrator account? post it here as a private reply.

    Regards,
    Josue

    October 8, 2014 at 11:33 am #332275
    RichardBrooks
    This reply has been marked as private.
    October 9, 2014 at 1:13 pm #333177
    RichardBrooks

    Any ideas?

    October 11, 2014 at 10:28 am #334250
    Ismael

    Hi!

    Thank you for the info.

    The preview is working fine on our installation even if you set the page to draft. Is this only happening on that particular page?

    Cheers!
    Ismael

    October 14, 2014 at 2:46 pm #335580
    RichardBrooks

    It happens intermittently on every page where save as draft is used, once the error occurs it causes errors in the formatting that randomly resolve themselves once a number of textual changes are implemented and saved.

    October 14, 2014 at 10:10 pm #335777
    Kriesi

    Hi!

    Just tried to reproduce the issue but I am not quite sure if I am doing it right since everything works fine for me.

    So would you give me a step by step description on how to reproduce the error on the draft called Landing Page?
    If you want to, a short http://screenr.com/ video will do it as well, probably is faster than writing everything down.

    Also would you mind letting me know which browser and operating system you are using?

    Cheers!
    Kriesi

    October 17, 2014 at 3:59 pm #337404
    RichardBrooks

    Hi Kriesi,

    Thanks for getting back to me… I’ve had a go at the page and so far the issue seems to have resolved itself… It was an intermittent problem before so difficult to replicate. I’ve tried numerous changes and it seems to be working ok but I cant guarantee its solved.

    Sorry I appreciate that’s not very helpful… if it starts reoccurring, ill get a screenr sorted

    Thanks for all your help

    October 17, 2014 at 5:24 pm #337454
    Kriesi

    K, let us know if the bug re surfaces :)

    Regards,
    Kriesi

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