Viewing 8 posts - 1 through 8 (of 8 total)
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  • August 4, 2017 at 11:24 am #834288
    Theqie

    Hi,

    New to Enfold and can’t find anywhere to report a bug, so I guess do it here in the forum.

    There is a bug with special characters (like our swedish ÅÄÖ) in feild “Website Name”, in element Testimonial. Please see picture: https://www.screencast.com/t/oE5AnLkM

    August 9, 2017 at 7:22 am #836191
    Ismael

    Hey Theqie,

    Thank you for using Enfold.

    I can’t reproduce the same issue on my end. Did you modify the testimonials shortcodes or file?

    // http://imgur.com/a/ZR1wa

    Best regards,
    Ismael

    August 9, 2017 at 9:44 am #836251
    Theqie

    Hi Ismael,

    That´s strange. Please specify how you mean by “modify”. What I’ve done is to import demo content “Business startup” and modified it using your Advanced Layout Editor.

    I also have a secondary server with Enfold online where I can reproduce the exakt same problem, please see http://boklagret.com/test/ (password “test”). This is a completely different server with a brand new setup of wordpress and Enfold, then imported a different demo content.

    Any tips how to proceed?

    August 10, 2017 at 9:16 am #836828
    Ismael

    Hi,

    Please check the wp-config.php file then look for the following code.

    define( 'DB_CHARSET', 'utf8' );

    It is currently set to “utf8”. Please try to set it to “ISO-8859-1” then retype the characters in the testimonial element.

    Best regards,
    Ismael

    August 10, 2017 at 10:46 am #836895
    Theqie

    Hi Ismael,

    Thanks for your help. However the new charset didn’t work, after I changed to ISO-8859 every Å/Ä/Ö characted on the site was broken. Please see picture: https://www.screencast.com/t/FlSEse2VgP. And this was the line i changed: https://www.screencast.com/t/9dl8Clzse.

    Just a reminder: the characters Å/Ä/Ö works fine everywhere on the whole site, except in the company name in the testimonial element.

    Any more ideas how to proceed?

    August 12, 2017 at 4:16 am #837704
    Ismael

    Hi,

    Thank you for the update. The characters are decoded properly on our end so it’s most likely related to the server. Please edit the config-templatebuilder > avia-shortcodes > testimonials.php file then look for this code around line 428:

      $linktext = htmlentities($linktext);

    Replace it with:

      $linktext = $linktext;

    Please avoid using greater or less than signs inside that field.

    Best regards,
    Ismael

    August 14, 2017 at 8:36 am #838478
    Theqie

    Thanks for the help, that workaround did the trick!

    August 14, 2017 at 12:14 pm #838593
    Ismael

    Hi,

    Glad it worked. Please create a change log or a note regarding the modification in case of a theme update.

    Best regards,
    Ismael

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