Viewing 12 posts - 1 through 12 (of 12 total)
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  • October 2, 2016 at 6:15 pm #694344
    Hokuspokus

    Dear Support,

    we have on different pages a “Fullwidth Sub Menu”. It’s not working on different cell phones, if checkbox not selected at:
    “Sticky Submenu – If checked the menu will stick at the top of the page once it touches it”

    If the box not selected, it’s wont open. Only the Hamburger is displayed.

    And Yes: Please test ist at your side. I have all other plugins deactiavted for test.

    And my other bug report, with the unvisible / disappearing field at the partner & Logo slider is also not solved since xx month.

    Cheers

    October 3, 2016 at 6:50 am #694448
    Rikard

    Hi,

    Could you post a link to the site in question so that we can take a closer look please?

    For your other problem, could you link to the thread which has not been resolved for xx months please?

    Regards,
    Rikard

    October 6, 2016 at 5:21 pm #696116
    Hokuspokus

    Dear Support,

    as i told you: please test it at your side. I cannot use a error-stuff on clients side. Sorry. I can send you the goal page with the sticky menu. Only if the HAM-Menu occuring by longer menue, than the Ham is not touchable or expandable.

    The another is topic is #653233

    Cheers

    A.

    October 6, 2016 at 9:15 pm #696184
    Basilis

    Hey!

    I could not reproduce the issue.
    Can you give a step by step guide or at least a screenshot?

    Thanks a lot

    Best regards,
    Basilis

    October 7, 2016 at 3:28 pm #696541
    Hokuspokus

    Hi Basilis,

    see the attached two links. Make the screen smaller, so the HAM-Menue appearing, than try to click the menu. You can try also on cell phone. The menu is the same, only the sticky option is On and off. One menue will expand, the other not. Please change it at your side ASAP.

    For the Next, i send image show.

    First, i click on partner element. Than, i want define a link, after that, i want defien anchor tag / link titel, but this fields collapse before i can do anything. Please check this

    October 11, 2016 at 2:51 am #697588
    Ismael

    Hi,

    Please follow the instructions provided in the following thread. https://kriesi.at/support/topic/fullwidth-submenu-dropdown-doesnt-work-on-ipad/#post-617223

    Best regards,
    Ismael

    December 21, 2016 at 3:57 pm #727090
    Hokuspokus

    Hi, Excuse me, but in this Post it is declared as: “It is a small sytax error in the js > avia.js file”

    I can’t understand, why is it not implemented in the new versions. In other words, Kriesi wants users to change your code independently?
    I have 10 Enfold themes from you. And with every update i should update this and all of your clients? (And think further to all peoplewhich dont test this on all resolutions). This is not really the solution. And no, i dont want use child themes.

    Kriesi: Is it planned to implement this or is it a long term bug, forever?

    It’s occurs only if the “Sticky Submenu” Checkbox is deactivated. But i need a sticky menu. Otherwise the Design is unclean.

    Thanks.

    • This reply was modified 7 years, 12 months ago by Hokuspokus.
    December 28, 2016 at 3:24 am #728339
    Ismael

    Hi,

    We already notified Kriesi regarding the patch and it should be implemented on the next update. We are very sorry for the inconvenience.

    Best regards,
    Ismael

    February 6, 2017 at 7:00 pm #743521
    Hokuspokus

    Dear Ismael,

    with the new update, this issue is not fixed. I have build with the submenu a small lexikon for my client. This doesn’t work in the right way as described in this query.

    When is it fixed?

    Thanks and best

    Arne

    February 11, 2017 at 6:58 am #745688
    Ismael

    Hi,

    We are very sorry for the inconvenience. I will forward the thread to Kriesi again. I was able to reproduce the issue and the solution that we provided in the previous thread fixed it. However, I’m not sure if the same exact modification will be included in the next update.

    Best regards,
    Ismael

    March 5, 2017 at 3:00 pm #755933
    Hokuspokus

    Hello, the mobile Button don’t work again with the newest Enfold v4.0.2

    If i click on the Hamburgermenu, nothing happ, only a “#” is attached in the link, if i try to click the Ham.
    I send the config again as picture

    Best

    March 10, 2017 at 1:24 pm #758872
    Ismael

    Hi!

    The latest version contains the patch or fix for the element. Please post the FTP and WP login details here so that we can test this further.

    Regards,
    Ismael

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