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  • #787788

    Hi guys,

    Maybe I’m alone here, but when the search icon on my website and also this website kriesi.at doesn’t work when using my Wacom Tablet (Intuos Pro, PTH-651. Clicking/tapping the search icon doesn’t do anything… all other links work.

    #787830

    Hey Charlie!

    I am afraid no one on our team has a Wacom Tablet therefore this is not going to be easy to troubleshoot. I will ask my teammates in case they have any insights :)

    Best regards,
    Yigit

    #787941

    Hi,

    Please provide a link to the site/page in question and I will try and test with my Intuos. It is a different model, but perhaps I will get a similar result.

    Best regards,
    Jordan Shannon

    #788287

    Try out this website that we’re on now – the search icon on the top right.

    #788443

    Hi,

    Which browser are you using? I was able to recreate in Chrome but it seems to work fine in other browsers (ie, ff, etc).

    Best regards,
    Jordan Shannon

    #788467

    my Wacom3 9×12 worked! as expected.

    do you use it with Pc or Mac?

    on Settings (this is mac osx):

    have you anything changed to standard settings?

    #788877

    Glad you could recreate the problem and it’s not just me ha! I use Google Chrome on Windows 8.1 (I haven’t tried other browsers).

    • This reply was modified 7 years, 6 months ago by orangeamps.
    #788911

    Hi,

    Please try another browser to test. Based on my research into this issue this seems be a bug between the pen driver and browser that would have to be resolved by either a Wacom driver update or Chrome update.

    Best regards,
    Jordan Shannon

Viewing 8 posts - 1 through 8 (of 8 total)
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