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  • October 24, 2019 at 3:57 pm #1150934
    amanda-mdllc

    Good Morning,

    I just downloaded your new theme and was building out a new website for a client. I was having issues with the top header extra elements, navigation and logo not showing up. I went back thru all the setting and turned everything off and on to try and figure out what the issue was. I was able to locate that it is the Header –>Extra Elements –>Header Phone Number/Extra Info. When this feature is turned off the navigation & logo appear properly. The Header Social icons even display properly. BUT when this Header Phone Number/Extra Info element is turned on the navigation moves into the top socket area and you lose the logo completely. ALSO when this feature is turned on you can no longer adjust the Menu and Logo Position.

    I have attached screenshots for you but wanted to let you guys know since this is a brand new push and do not want to have our older themes get messed up when we go to update the themes to this new Version: 4.6.3.1.

    Thanks so much!
    ~Amanda

    October 25, 2019 at 5:27 am #1151069
    Rikard

    Hey amanda-mdllc,

    Thanks for the screenshot, please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    October 25, 2019 at 7:58 pm #1151285
    amanda-mdllc

    Sorry for so many edits with this request. I was trying to do it on my own and not have to ask anything else of you guys :(

    Another thing while you are in there that I am noticing is that I have a Page set as a Footer and it’s adding padding-top:116px that I have taken out via FTP CSS.

    Is there a better way to do this instead of manually? and when I just went in and added a Whitespace element of 20 it added the crazy padding-top again :(

    .html_header_transparency #top .avia-builder-el-0 .container, .html_header_transparency #top .avia-builder-el-0 .slideshow_caption {
    padding-top:116px;
    }

    On your older version I did not have this issue when setting a page as a footer. I just want a padding-top & padding-bottom:20px above and below the images there in red.

    Thanks so much in advance!

    • This reply was modified 5 years, 1 month ago by amanda-mdllc. Reason: Sorry for so many edits with this request. I was trying to do it on my own and not have to ask anything else of you guys :(
    October 28, 2019 at 2:28 am #1151639
    Mike

    Hi,
    Sorry for the late reply, and thanks for the screenshots, but Please include an admin login in the Private Content area so we can take a closer look.

    Best regards,
    Mike

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