Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • March 5, 2021 at 7:36 pm #1285894
    Nat

    Hello to all

    Since yesterday’s update to latest version 4.8, I have a bug on my site.
    As soon as I modify a page, a blank line is interposed between some elements (for example the submenu bar). This changes the aesthetics of the site unfavorably. Is there a solution ? I can send you a login code if you want.

    Thank you very much

    March 6, 2021 at 10:11 am #1286029
    Victoria

    Hey Nat,

    Could you please attach some screenshots of the issue?

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    March 6, 2021 at 10:55 am #1286048
    laptophobo

    Same thing here when I updated to version 4.8.
    When I “inspect” with my Chrome browser tool, I see after closing </div> tags that an arbitrary “<br>” element appears. This then adds in spacing when none should be there. (Example: above and below the Layer Slider, and AV Submenu)

    To view the issue, please see Private for the link.

    Thanks!

    March 6, 2021 at 11:42 am #1286055
    Nat

    Hello victoria,
    Thank you for your answer, I enclose the login code, you will be able to connect to the site and go for example to the “test” page and you will see white stripes between the elements.

    Thanks a lot

    Nat

    March 6, 2021 at 12:40 pm #1286062
    laptophobo

    Hi Victoria,
    I just now received an alert for the new Enfold 4.8.1 version. However, after updating the theme, the problem persists.

    March 6, 2021 at 2:21 pm #1286070
    Nat

    Hi Victoria,
    Same thing for me, new update but problem persists

    Nat

    March 8, 2021 at 9:49 am #1286357
    Nat

    Hi Victoria
    I don’t know if you visited the website and fixed the problem but it seems that everything is back to normal. The site is working normally again. Thank you very much.
    Nat

    March 8, 2021 at 10:13 am #1286365
    Nikko

    Hi Nat,

    We’re glad to hear that :)
    I believe the cached version of 4.8 was fetched before that’s why the issue was showing and now the cache has been flushed and everything is working properly.


    @laptophobo     is the issue still showing on your end?

    Best regards,
    Nikko

    March 9, 2021 at 2:32 am #1286600
    laptophobo

    Hi Nikko,
    No changes on my end. As I had reported above, “<br>” tags are automatically added at the end of “</div>” tags, when I apply Custom ID Attributes to a particular section.

    I have deleted my cache on numerous occassions, but the issue persists.

    March 9, 2021 at 6:31 am #1286634
    Nikko

    Hi laptophobo,

    Please go to Enfold > Performance > Javascript file merging and compression and set it to Disable – no Javascript file merging and compression
    Let us know if this helps.

    Best regards,
    Nikko

    March 9, 2021 at 8:25 am #1286641
    laptophobo

    Hi Nikko. I had that already set to disable.
    In fact, all items in Performance are set to disable (except for Responsive Images). I turned that option off as well and no difference.

    March 9, 2021 at 10:36 am #1286659
    Nikko

    Hi laptophobo,

    Can you create a new thread and give us temporary admin credentials (put in private content)? and we’ll try to check further on the issue.

    Best regards,
    Nikko

    March 10, 2021 at 3:29 am #1286956
    laptophobo

    Nikko,

    I’ve created a new thread at: https://kriesi.at/support/topic/tags-added-in/

    It provides you with access to my Dashboard.

    March 10, 2021 at 12:52 pm #1287075
    Nikko

    Hi laptophobo,

    Thanks, we have responded on your other thread :)

    Best regards,
    Nikko

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Viewing 14 posts - 1 through 14 (of 14 total)
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