Viewing 8 posts - 1 through 8 (of 8 total)
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  • October 3, 2014 at 9:02 am #329557
    Alex

    Hello,

    I have a strange bug when I want to add a youtube video, the video trasnforme directly linked, as in this example the attached link:

    I have not made any changes and that that to me on several sites. This does not occur with vimeos videos and I tested with multiple computers, I have the same worries.

    Have you any idea why this happens to you there?

    Thank you for your help.

    Alex

    • This topic was modified 10 years, 2 months ago by Alex.
    October 3, 2014 at 9:19 am #329566
    Arvish

    Hey Alex!

    1. Have you tried disabling all third-party plugins to see if it gets fixed?
    2. Has this started occurring after a theme, plugin or wordpress update?

    If disabling any third party plugins does not help, please forward us administrative credentials to your for us to have a closer look.

    Please check the “Set as private reply (Only you and moderators will see the content of this post)” option before posting any sensitive information.

    Best regards,
    Arvish

    October 5, 2014 at 6:24 pm #330516
    Alex
    This reply has been marked as private.
    October 7, 2014 at 10:50 am #331471
    Arvish

    Hello Alex,

    I have tried recreating the issue on my server to no avail.

    I have verified the issue on your site and tried recreating and adding different videos which did not work.

    Could you try uploading a fresh install of Enfold. The latest update is 3.01 uploaded today.

    Could you please submit the list of your sites where this error occurs.

    In the meantime, I am submitting a bug report for Kriesi to have a closer look.

    Cheers!
    Arvish

    October 9, 2014 at 3:55 pm #333298
    Alex
    This reply has been marked as private.
    October 10, 2014 at 6:15 am #333672
    Ismael

    Hi!

    Thank you for the info. Yes, please post the server info. If possible, please give us FTP access. We would like to check it. Kriesi has been notified regarding the issue. Please wait for his response.

    Regards,
    Ismael

    October 13, 2014 at 2:29 pm #334916
    Alex
    This reply has been marked as private.
    October 14, 2014 at 9:13 pm #335746
    Kriesi

    Hi!

    Did a quick check and disabled the theme and replaced it with the default wordpress theme but that does not seem to work either so I can only guess that this has something to do with the server itself. Maybe it can’t use the oEmbed protocol that is used to embed videos. The only option that might help is to copy the iframe with the youtube embed into the page :/

    Best regards,
    Kriesi

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Viewing 8 posts - 1 through 8 (of 8 total)
  • The topic ‘Bug adding video Youtube’ is closed to new replies.