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  • #329557

    Hello,

    I have a strange bug when I want to add a youtube video, the video trasnforme directly linked, as in this example the attached link:

    I have not made any changes and that that to me on several sites. This does not occur with vimeos videos and I tested with multiple computers, I have the same worries.

    Have you any idea why this happens to you there?

    Thank you for your help.

    Alex

    • This topic was modified 10 years, 1 month ago by Alex.
    #329566

    Hey Alex!

    1. Have you tried disabling all third-party plugins to see if it gets fixed?
    2. Has this started occurring after a theme, plugin or wordpress update?

    If disabling any third party plugins does not help, please forward us administrative credentials to your for us to have a closer look.

    Please check the “Set as private reply (Only you and moderators will see the content of this post)” option before posting any sensitive information.

    Best regards,
    Arvish

    #330516
    This reply has been marked as private.
    #331471

    Hello Alex,

    I have tried recreating the issue on my server to no avail.

    I have verified the issue on your site and tried recreating and adding different videos which did not work.

    Could you try uploading a fresh install of Enfold. The latest update is 3.01 uploaded today.

    Could you please submit the list of your sites where this error occurs.

    In the meantime, I am submitting a bug report for Kriesi to have a closer look.

    Cheers!
    Arvish

    #333298
    This reply has been marked as private.
    #333672

    Hi!

    Thank you for the info. Yes, please post the server info. If possible, please give us FTP access. We would like to check it. Kriesi has been notified regarding the issue. Please wait for his response.

    Regards,
    Ismael

    #334916
    This reply has been marked as private.
    #335746

    Hi!

    Did a quick check and disabled the theme and replaced it with the default wordpress theme but that does not seem to work either so I can only guess that this has something to do with the server itself. Maybe it can’t use the oEmbed protocol that is used to embed videos. The only option that might help is to copy the iframe with the youtube embed into the page :/

    Best regards,
    Kriesi

Viewing 8 posts - 1 through 8 (of 8 total)
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