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  • December 23, 2015 at 7:18 pm #557187
    Toolkit

    I have observed that when my website is viewed on mobile devices in Safari or Firefox, background images in some sections attach themselves as images for the whole page. If the background and text do not work together, the page becomes unreadable.

    If you look at my site’s home page in Chrome, everything looks fine. However, if you switch to Firefox, you will see an image that belongs to the section “interested? submit your details and we will get in touch!” is displayed as fixed background image for the page making the text on the homepage unreadable. In Safari, the same background image is not picked up so the form is unreadable.

    Can you please advise how I can fix the issue?

    Many thanks!

    December 24, 2015 at 8:03 am #557381
    Rikard

    Hi Toolkit,

    Could you try to update to the latest version of the theme, 3.4.7, to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Rikard

    December 30, 2015 at 2:15 pm #558431
    Toolkit

    Hi Rikard,

    I have tried upgrading the theme like you suggested.

    Now I know that line 504 in section.php (../enfold/config-templatebuilder/avia-shortcodes/section.php) is responsible for displaying my troubled sections. When I apply the new code from version 3.4.7, my background images do not show completely. All pages that use this section look broken.

    Can you please take another look and let me know what you think.

    Many thanks!

    January 3, 2016 at 2:13 am #558893
    Josue

    Hi,

    Can you please create us a WordPress administrator account? post it here as a private reply.

    Regards,
    Josue

    January 4, 2016 at 5:52 pm #559350
    thatsmyname

    Hello,

    i found a workaround for my website, which detects firefox and switches back to scroll mode. Maybe this helps here as well:
    https://kriesi.at/support/topic/workaround-for-parallax-bug-on-firefox-on-android-parallax-fallback-via-css/

    best regards,
    Stefan

    January 4, 2016 at 5:53 pm #559352
    Yigit

    Hi!


    @thatsmyname     Thank you for your input :)

    Cheers!
    Yigit

    January 18, 2016 at 12:17 pm #567115
    Toolkit

    Hi Josue,

    I have created an admin account for you on our site. Login details are attached.

    In addition to paralax images becoming sticky on mobile, the following code breaks the first section on our features pages. No contents displayed, just the background colour.

    file: framework/php/class-sidebar-generator.php

    This line appears to cause the problem.

    // $args['id'] = avia_backend_safe_string($sidebar,'-');

    Looking forward to your assistance.

    January 19, 2016 at 10:21 pm #568178
    Andy

    Hey!

    can you upgrade your WordPress please and check again?

    Send us a precise link showing the issue you are talking about. Screenshots might help (imgur.com, dropbox).

    Cheers!
    Andy

    • This reply was modified 8 years, 11 months ago by Andy.
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