Viewing 16 posts - 1 through 16 (of 16 total)
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  • #754538

    Good morning,

    I updated our site to the latest Enfold theme update and it has broken our main page slider. It no longer fills properly.

    Any assistance would be greatly appreciated!

    I have created a ticket yesterday morning and no one responded except other members, so I was told to open this new ticket.

    I have removed the main slider from our site as it was broken, I will re-add it right away so you can see it malfunctioning.

    • This topic was modified 7 years, 8 months ago by ckonanz.
    #754624

    I have read the other posts in regards to replacing images. I have done this and no success. I have built a new slider and the new slider without stock images does not function either.

    #755696

    Any updates?

    #757074

    Hi,

    Sorry for the late reply!
    I checked your website however LayerSlider seems to be working fine on my end. It’s width is 100% however since you are using a boxed layout, width is limited to the container width. I tried making layout stretched and it worked. Attached a screenshot in private content field.

    Best regards,
    Yigit

    #757163

    Thank you

    #760599

    Hi,

    I’ve checked your LayerSlider and it seems to be fine for me: http://i.imgur.com/AoVinaJ.png
    If that is not the correct behavior for you, then show us what you want to achieve instead.

    Best regards,
    Andy

    #761495

    Thanks, see below…

    #763514

    Hi,

    Please edit the slider then toggle Slider Settings. It should refresh the slider.

    Best regards,
    Ismael

    #763690

    Thank you for that, see below

    #764003

    Hey!

    We set the Slider Settings > Layout option to “Fullwidth”. Please remove browser cache before checking the page.

    Best regards,
    Ismael

    #764249

    Unfortunately it’s still not working :(

    #764597

    Hey!

    We toggled a few layer settings and set the layout to “Fixed” again. We also adjusted the canvas width to the size set in the General Layout > Dimensions > Maximum Container width field. Please remove browser or hard refresh before checking the page.

    Best regards,
    Ismael

    #765022

    Almost there…

    #765924

    Hi!

    There’s something wrong with the width calculation when the layout is set to boxed. We have reported the issue to Kriesi. For now, please disable the slider or add a new one that is specifically created for mobile. You can toggle their display properties as described in the following tutorial.

    // http://kriesi.at/documentation/enfold/hide-menu-itemselements-on-mobile/

    Cheers!
    Ismael

    #766337

    Glad it’s not just me here :) Thank you for all your assistance!

    #766552

    Hi,

    Please enable debug mode by adding the code provided in this link to your functions.php file which can be accessed from Appearance > Editor http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/

    This let’s you view the shortcode for all the page elements.

    Copy the shortcode from one site to another which is using enfold theme. If you do not see the slider images you need to re-upload them from the slider settings.

    If you are using LayerSlider please Export/Import the sliders first and use the shortcode or add the sliders once the pages are setup.

    Best regards,
    Vinay

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