Viewing 15 posts - 1 through 15 (of 15 total)
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  • #1339645
    Jonas Frey
    Guest

    Hi,

    i dont have any support now, so i have to tell it here:

    Your new update Version 4.8.9.1 is broke.
    Your Changelog says, that you FIXED the an error with Fonts not working right with the settings on Advanced Styling.

    Since this update im having exactly this problem. It was fine before the update.
    So please fix this in the upcoming update please.

    Thanks :)

    best regards
    jonas

    #1339654

    Hi Jonas,

    Thanks for contacting us!

    Which font are you using? I tested it once again on my local installation but it works fine for me :)

    Best regards,
    Yigit

    #1339656
    Jonas Frey
    Guest

    the font is locally installed.
    Its called “Arima Madurai”.
    It worked the whole time, till i installed the Update.
    I also cleared cache but i cant fix it. I also tried to reinstall the font and change the settings.

    Nothing works for me :(

    #1339663

    Hi Jonas,

    I could reproduce the issue and will report it to our devs. Thanks for reporting :)

    Best regards,
    Yigit

    #1351950
    Jonas Frey
    Guest

    Hi Yigit,

    the problem got solved so far and i was able to install the font and use it.
    But another strange thing accured wich i just found out.
    The fonts “Arima Madurai” and “Arima Madurai black” both works well.

    But when i write something with 3 Drots (.) at the end, all dotts are so far together.
    For example:
    “Hello, my name is …”
    The last 3 Dots are so close together, you cant even see them properly. Ive attached images in the private section. Also a link where you can inspect this. I can confirm, that the font file correct. It works in other programs like photoshop. Also in the Backend preview it show the right space between the dots.

    The problem must been in the front end rendering or maybe i just fu***ed up with my font settings.
    Anyway, could you please take a look at it?

    Thank you!

    Best regards
    Jonas

    #1351962
    Jonas Frey
    Guest

    I also found out, that the three Dots …
    Seems to be replaced in the frontend.
    When i inspect the text with the developer tools, i cant set spaced between those dots.
    Thats really strange.

    #1351963
    Jonas Frey
    Guest

    Edit again, sorry:
    the source code in the frontend says this:

    <div class=’av-special-heading av-3aufd8-501af4529c70fc3892c96a65ce32aec0 av-special-heading-h2 custom-color-heading blockquote modern-quote modern-centered avia-builder-el-46 el_before_av_textblock avia-builder-el-first av-inherit-size’>

    <h2 class=’av-special-heading-tag’ itemprop=”headline” >… und auch hier gibt es Eis von xxx!</h2>

    <div class=”special-heading-border”><div class=”special-heading-inner-border”></div></div></div>

    the “…” gets replaced with “…”

    #1352053

    Hi,

    Do you copy and paste your text? Because when I edit your text in developer tools and type “…”, it looks fine. I attached a screenshot in private content field.

    Regards,
    Yigit

    #1352126
    Jonas Frey
    Guest

    Hi Yigit,
    after very long research, i found the problem.
    I want to describe it as good as possible. But i found out, that this Forum generates my HTML codes in Unicode. Ill try my best to explain:

    1. I inserteD a text with a ALB Headline. “This is a test …”
    The three Dotts (…) are just normal dots like each other.

    2. After saving this Heading, my Headline showed those thee dots, but they were too close together, something wich is not the fonts fault.

    3. After trying to inspect the element, i found out, that i cant write text beteween those 3 dots with the chrome developer tools
    For example i tried to edit the Text with the Chrome Dev Tools to: “This is a test .1.2.3”
    But i wasnt able to put the number 1 after the first dot and also not able to add a 2 after the second dott.

    4. I realised that my Input bust have been renderet as something else. That wasnt just only dotts anymore.

    5. After looking into the sourcecode of my page (strg + u) i found out, that the 3 dots (…) has been rendered to the unicode representing three dots:
    https://www.compart.com/de/unicode/U+2026
    In my Sourcecode my Headline changed from my Input “This is a test …” to this:
    This is a Test…

    6. There was no way i could avoid this rendering. The only idea i had was to change my Input (…) to the unicode character for just one Point, but doing this three times
    https://www.compart.com/de/unicode/U+2022
    So i wrote this in the Headline:
    This is a test•••

    7. After saving it, my Headline now looks as i want it.

    8. Problem: If i save it again (without doing any changes) the problem comes back. It Seems like the three dots are just renderet wrong at one time after saving.

    Can your reproduce this issue? for me this really looks like a bug that i found. Im also available for you if you wanna take a look live or something.

    best regards
    Jonas

    #1352127
    Jonas Frey
    Guest

    Edit:
    As i expected, your forum renders my unicodes by itself. So i attach a PDF file in the private content section for you guys.

    Best regards
    Jonas

    #1352203

    Hi Jonas,

    I could reproduce the issue on my local installation. While the space between 2 dots is normal, adding the 3rd dot for some reason brings them very close to each other. I tested the dots with other font families but it seems to be specifically related to Arima Madurai as other font families display 3 dots perfectly fine. Could you by any chance switch font family to a similar one?

    Regards,
    Yigit

    #1352223
    Jonas Frey
    Guest

    Hi Yigit,

    i dont know if you have read my PDF file wich i attached in the private Data section in my last comment. I explained there, what was happening there.
    For me it seems like strange Rendering errors in front- and backend.

    But you are also right. I dont have the problem with other fonts.

    #1352414

    Hey,

    Yes, I have read your PDF file and tried to replace the string as a workaround too but it did not work. We have never received such report and this is clearly related to the font family so I am afraid the only recommendation I have is using a similar font family instead

    Best regards,
    Yigit

    #1352416
    Jonas Frey
    Guest

    Hi Yigit,

    No Problem, thank you anyway :)

    Best Regards
    Jonas

    #1352421

    Hey,

    You are welcome, Jonas :)

    Let us know if you have any other questions and enjoy your weekend!

    Best regards,
    Yigit

Viewing 15 posts - 1 through 15 (of 15 total)
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