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  • #337446

    I’ve been experiencing an issue lately where a broken version of my homepage loads occasionally. It seems to happen rarely and randomly, making it hard to diagnose. I’m guessing it isn’t related to the theme, and more likely related to some sort of a cache issue, but I thought I’d ask here just in case others have seen the issue.

    Basically, it only seems to happen on my homepage. I compared the source code of the broken page to the correct page, and the only difference I noticed was in the W3 Total Cache plugin. The broken one typically shows a cache date of last month while the correct version shows a cache date of the same day.

    I figured this was most likely a W3 Cache issue, but I thought I’d check just in case. I’ve been searching the internet for a fix, but have come up empty handed thus far.

    Broken Page

    #338910

    Hi danieltjohnston!

    Thank you for using Enfold.

    We would like to see the actual website. Please post the url here. Maybe a memory limit issue. Please refer to this link on how to increase the wordpress memory limit: http://www.dailyblogging.org/wordpress/increase-wordpress-memory-limit/

    Best regards,
    Ismael

    #339047

    Thanks for your help, the link is http://www.johnstoncompanies.com

    #340458

    Hi!

    Your website looks fine on my end (i tried refreshing a few times) – http://screencast.com/t/9ceCblESt7AT, have you checked it on another computer/browser?

    Best regards,
    Josue

    #340639

    Hi Josue,
    Thanks for checking. I attempted to modify a few settings on my cache plugin so hopefully that does the trick. I had checked using another browser, and I was able to re-create the issue, but only once in say 50 or so loads. It seemed to happen very randomly.

    #342440

    Hi!

    I checked as well and everything works fine for me. Does it work for you when you deactivate the cache plugin?

    Cheers!
    Andy

    #342464

    Thanks for checking. It does seem to be working now. I found another thread online about a similar issue where they suggested only choosing either the Page Cache or Browser Cache option in the plugin. Once I only selected one, it seemed to resolve the issue, though I’m not entirely sure why.

Viewing 7 posts - 1 through 7 (of 7 total)
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