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  • #1285196

    Hello,

    I am experiencing a problem with the “BOOK US” button in my menu…

    The button is supposed to trigger a pop-up, but it only works sporadically.
    If I click the button 10 times, I might trigger the pop-up once or twice.

    I would really appreciate it if someone could look at it and give me a sense of how to fix it.

    Thank you!

    #1285762

    Hey chanjelin,

    I can’t see an actual link for that menu item under Appearance->Menus, or in the markup on the front end. How exactly are you adding a link to it?

    Best regards,
    Rikard

    #1285867

    Thanks Rikard!

    I have multiple menus, they are conditional based on the page.
    Enfold recognizes my pop-up trigger as a custom link (done through the pop-up maker extension).
    I’ve attached a screenshot in the private content area to show how the menu is setup.

    For context, this used to work perfectly… I don’t know why it’s now posing an issue.

    I understand that because an extension is involved, it may be an issue unrelated to enfold.
    I’m just hoping to have it diagnosed so that I can work on it.

    Thank you :)

    #1287583

    Hi,

    I’m very sorry for the late reply. I checked your site again just now, and the Book Now button is working on every click now. Did you manage to find a solution for this problem?

    Best regards,
    Rikard

    • This reply was modified 3 years, 9 months ago by Rikard.
    #1287831

    It spontaneously started working again!
    I may never know what the problem was… I wonder if it was patched with some sort of WordPress update.

    Anyways, thanks for trying.

    #1287852

    Hi chanjelin,

    Glad it’s working for you now! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

Viewing 6 posts - 1 through 6 (of 6 total)
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