Hello,
I am experiencing a problem with the “BOOK US” button in my menu…
The button is supposed to trigger a pop-up, but it only works sporadically.
If I click the button 10 times, I might trigger the pop-up once or twice.
I would really appreciate it if someone could look at it and give me a sense of how to fix it.
Thank you!
Hey chanjelin,
I can’t see an actual link for that menu item under Appearance->Menus, or in the markup on the front end. How exactly are you adding a link to it?
Best regards,
Rikard
Thanks Rikard!
I have multiple menus, they are conditional based on the page.
Enfold recognizes my pop-up trigger as a custom link (done through the pop-up maker extension).
I’ve attached a screenshot in the private content area to show how the menu is setup.
For context, this used to work perfectly… I don’t know why it’s now posing an issue.
I understand that because an extension is involved, it may be an issue unrelated to enfold.
I’m just hoping to have it diagnosed so that I can work on it.
Thank you :)
Hi,
I’m very sorry for the late reply. I checked your site again just now, and the Book Now button is working on every click now. Did you manage to find a solution for this problem?
Best regards,
Rikard
It spontaneously started working again!
I may never know what the problem was… I wonder if it was patched with some sort of WordPress update.
Anyways, thanks for trying.
Hi chanjelin,
Glad it’s working for you now! :)
If you need further assistance please let us know.
Best regards,
Victoria