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October 24, 2016 at 11:06 pm #703471
Hi, I’m having a problem I’ve never seen before in the backend of WP. All the images in the Avia Layout builder are broken, which makes it pretty much impossible to edit the pages, etc. The images in the theme options are broken too.
October 25, 2016 at 12:05 am #703477Hey scarletm,
Thank you for reaching out to us. Defining a higher memory limit in wordpress and if possible increasing the memory on the hosting server should resolve this issue.
To increase the wordpress memory limit please access wp-config.php file and add the below line
define('WP_MEMORY_LIMIT', '256M');For a detailed explaination please check this link http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
Or you can contact your service provider and they can do it for you.Best regards,
VinayOctober 25, 2016 at 9:58 am #703687Hi Vinay, I’ve done that but it hasn’t made any difference.
Is there a way to check that this is definitely the problem?October 25, 2016 at 11:33 am #703712Also, take a look at this… if you try to add a button with the Avia Layout Builder, the icon font is broken too.
October 25, 2016 at 1:08 pm #703746I have raised the memory limit to 512M.
October 25, 2016 at 2:33 pm #703797Hi,
Could you please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/
Best regards,
RikardOctober 27, 2016 at 12:57 pm #704810Hi, I’ve completely deleted the theme and then replaced with a fresh download from Themeforest. There were no failed transfers, but the problem is still there.
October 31, 2016 at 8:30 am #706004Hi,
Can you give us ftp access to your testsite? so we can inspect further.
Best regards,
NikkoNovember 1, 2016 at 6:19 pm #706819November 2, 2016 at 1:37 am #706941Hi scarletm,
No problem, just let us know if it’s ready for us to inspect :)
Best regards,
Nikko -
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