Tagged: broken, enfold, form, menu items, slider, stopped working
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December 11, 2014 at 12:55 am #366360
Hi – I’m definitely a newbie to WordPress and Enfold, but sure like the theme and the potential! I have only built sites with WYSIWYG software in the past but have had no issues with the results. I built a quick WP site using the Enfold theme last month for my daughter and my wildlife photography business prior to a business trip. Everything looked great after tweaking and publishing and we checked in from our hotel a few days later and were pleased with how it was working on all our devices. A few days after that, a friend mentioned to us that the accordion slider that serves as links to our various galleries was broken: it just shows grey squares and the first word of the title, and does not link through. We also noticed the contact form on our contact page no longer shows, only the “submit” button! Further, our image links to our sub galleries that were set up as partner icons no longer display on the Birds gallery page and the Mammals gallery page. Finally, our list of available gallery pages display properly from the Galleries menu heading from the home page, but if you are on the Galleries page the same menu list is not complete (the navigation options change inexplicably).
We did not access or login to the admin area of the site during that time…the site simply stopped operating properly.
I tried replacing the accordion slider and contact form with new ones and the same problems persist. I tried a new page with a full width slider and it does not load/display.
I have a friend with more experience on wordpress and he took a quick look at the coding and said something is definitely wrong and wondered if it was a compatibility issue with Netfirms, our hosting company. I am not on their WP Essentials hosting package but they assured me the site would work without that upgrade and indeed it did…for just less than a week. :(
Hoping for some solutions and direction!
I have included our website address in the private content area of this post.
Many thanks,
John
December 11, 2014 at 3:37 am #366415December 11, 2014 at 9:32 am #366555This reply has been marked as private. -
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