Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • November 5, 2020 at 6:44 pm #1258705
    KaiStern

    Hi. since the latest update (everything is up to date) the page jerks -.if you open the page and scroll a bit and then let it stand, the page moves up and down a bit.

    The problem only occurs in Firefox (Safari), but not in Chrome, Edge, Opera

    If you click on the site (private content) please move in Firefox to “Training + Coaching” you ll see it is moving up / down altough you didnt scroll anymore with the mouse..

    How can i stop moving the site? thx

    BR,
    Kai

    November 6, 2020 at 5:12 pm #1258919
    Yigit

    Hey Kai,

    Thanks for contacting us!

    Please edit your menu link and change it from

    yourdomain.de/home/#training

    to

    yourdomain.de/#training

    I think that should help :)

    Best regards,
    Yigit

    November 8, 2020 at 2:25 pm #1259110
    KaiStern

    Hi Yigit,
    ich changed it in menu, but sthe problem still exists: If clicking on one menu item on firefox (+safari) chrome ok, the box is moving up and down a litte bit.

    Please support

    November 9, 2020 at 12:50 pm #1259234
    Yigit

    Hi Kai,

    That is actually because of Testimonial element. Height of the element adjust to testimonial content. Some of your testimonials have 1 line, some 2 and some 3 so height adjust and pushes content up and down which is expected behaviour :)

    Best regards,
    Yigit

    November 11, 2020 at 2:04 pm #1259884
    KaiStern

    hi yigit,
    i dont find it where i can fix it can you pls support?
    Pls check private content

    November 12, 2020 at 3:06 pm #1260144
    KaiStern

    so this is the expetced behavior?

    It didnt move in preisious versions.

    How can i stop moving?

    thx

    November 17, 2020 at 4:12 am #1260876
    Ismael

    Hi,

    Thank you for the update.

    As @Yigit explained above, the page moves because the testimonial slides have different height or size, so when it rotates or slides, the box moves up or down depending on the height of the active testimonial item. We could prevent the page from moving by applying a minimum height to the testimonial slides but the height value has to be adjusted on different screen sizes.

    Please add this css code in the Quick CSS field or in the child theme’s style.css file.

    .avia-content-slider-element-container {
	min-height: 171px;
}

    Best regards,
    Ismael

    November 23, 2020 at 1:32 pm #1262364
    KaiStern

    I added the code to customizer > custom css field

    do i have to do someting else?

    November 24, 2020 at 7:43 am #1262591
    Rikard

    Hi,

    Please try this instead:

    .avia-content-slider-element-container {
    min-height: 340px;
    height: 340px;
}

    You have a couple of testimonials which contain a lot of text.

    Best regards,
    Rikard

  • Author
    Posts
Viewing 9 posts - 1 through 9 (of 9 total)
  • You must be logged in to reply to this topic.