Viewing 4 posts - 1 through 4 (of 4 total)
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  • April 15, 2022 at 5:05 pm #1348517
    Jeff Rogerson
    Guest

    Hello,

    I am looking for support, bought it, but when I go to the support side of your site and enter my username and password, it doesn’t link to my account and I am unable to post?

    Jeff Rogerson
    username rogersonjeff

    April 16, 2022 at 12:44 pm #1348544
    Rikard

    Hi Jeff,

    I checked your user account and you have valid support until 2023-03-14. Could you try checking again please?

    Best regards,
    Rikard

    April 16, 2022 at 1:13 pm #1348552
    Jeff Rogerson
    Guest

    Thank you, it was my error. I assumed my customer credentials (username and password) from my purchase carried over to the support side. I have since also registered for a support account and am able to access.

    April 16, 2022 at 2:27 pm #1348558
    Rikard

    Hi,

    Great, I’m glad to hear that you have access to the support forum now. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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