Viewing 4 posts - 1 through 4 (of 4 total)
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  • May 24, 2022 at 9:36 pm #1352823
    Bri
    Guest

    Hi there,

    Apologies for using the presale form. I’ve purchase the theme a few years ago, and another one recently. I’d like to get support for the new theme install, but it won’t let me connect my email to the new account, it’s saying the email is already in use.

    How can I add the new purchase code to the existing email?

    Bri

    May 25, 2022 at 5:10 am #1352849
    Nikko

    Hi Bri,

    Thanks for contacting us!
    Can you post the purchase code, email address and username you used to register? just post it in private content.

    Best regards,
    Nikko

    May 26, 2022 at 5:11 pm #1353062
    Scout-Bri

    This one:

    • This reply was modified 2 years, 6 months ago by Scout-Bri.
    May 27, 2022 at 8:46 am #1353097
    Nikko

    Hi Bri,

    Thanks, I have reset the password, please check the private content for your new password.

    Best regards,
    Nikko

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