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  • January 27, 2020 at 6:07 pm #1178747
    duncand

    Hi,
    I’ve search the forum for ‘font not loading’ errors and there are numerous but non seem to help with my installation.
    I’ve deactivated all the plugins to rule that out. I’ve tried the Child Theme but the settings for the Body Font still showed the default option even after changing back and forth.
    Could someone please take a look for me?

    Login details below.
    Wordpress 5.3.2 & Enfold 4.7.2

    January 28, 2020 at 9:16 pm #1179187
    Victoria

    Hey duncan,

    Could you please attach some screenshots of the issue?

    Which font is not loading?

    Best regards,
    Victoria

    January 29, 2020 at 8:09 pm #1179538
    duncand

    The two fonts selected are, Derivia, which loads correctly and EB Garamond which doesnt load. Turning off all plugins makes no difference.

    thanks

    settings page

    detail

    January 30, 2020 at 1:27 pm #1179854
    Rikard

    Hi,

    Here’s what I see on my end: https://imgur.com/a/gxzMkBn. Could you try to load the page in an incognito/private window to see if that helps?

    Best regards,
    Rikard

    January 30, 2020 at 2:25 pm #1179872
    duncand

    Well that’s annoying isnt it. Incognito mode makes no difference to me.
    I’ve tried Chome, Edge and IE browsers and they all dont load the Body font?
    Turning off my local security software makes no difference either.

    January 30, 2020 at 2:37 pm #1179882
    duncand

    I ran the site through http://browsershots.org/ and they showed the default font as well.

    January 30, 2020 at 3:04 pm #1179908
    Victoria

    Hi duncand,

    Please have a look at the following thread:
    https://kriesi.at/support/topic/google-fonts-and-cookie-consent-bar/#post-1156359

    If you need further assistance please let us know.

    Best regards,
    Victoria

    January 30, 2020 at 6:34 pm #1180049
    duncand

    Nothing above fixed it. But after lots of turning things on and off….
    Disable Template Builder Elements > Always load all elements > ON
    …has fixed the font loading issues.

    January 31, 2020 at 11:59 am #1180244
    Victoria

    Hi duncand,

    Glad you got it working for you! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

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