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  • #891215

    We’ve got a site under development and we’re having a terrible time with blurry thumbnails. The images have been uploaded in sizes large enough that this shouldn’t be an issue. I’ve got some images that are blurry and some that aren’t, in different galleries. I’ve tried the Portfolio Gallery and those thumbnails aren’t blurry. We’ve tried numerous sizes in each gallery, Portfolio Gallery is always clear, but the regular gallery is always fuzzy.

    Can you please look at the page I provided and tell me what’s going on here?

    #891258

    Hey Kim,

    Authentication required. Could you please post those logins here privately as well?
    Also, please make sure you are choosing correct gallery image sizes – https://i.imgur.com/WNPPTnX.png

    Best regards,
    Yigit

    #891263

    I did post the logins privately. That’s what’s in the private data block attached to my original post. ??

    What do you mean choosing the correct gallery image size? #1 – Can’t you use any of the image sizes? Why would they be listed if you can’t use them? #2 – Works fine in Portfolio. #3 – The large images look great. It’s the small images under the large one and it makes no difference what size you choose…but only in two of the galleries…the first one on the page is fine, with the same settings. ???

    #891342

    Hi,

    I meant the logins for htaccess authentication. Without those, we are not able to login to your WordPress dashboard. If logins above are for htaccess authentication, they are not working for me.

    Blurry images in gallery usually turns out wrong size selection so wanted to double check. We will be able to give you more information when we see the issue.

    Best regards,
    Yigit

    #891361

    I still don’t get what you mean by wrong size selection. How could any of the selections be wrong? Why would they be there if they were “wrong.” Am I missing something here?

    • This reply was modified 6 years, 11 months ago by TheURLdr.
    #892272

    Hi,
    Sorry, we need this login to get to your WordPress login
    2017-12-27_165444

    Best regards,
    Mike

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