Viewing 6 posts - 1 through 6 (of 6 total)
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  • August 26, 2020 at 8:52 pm #1241009
    ginnywills

    Hi – I have just added a simple gallery to my website and the thumbnail images are really blurry both on the desktop and phone. When you open them up, they are clear images but the thumbnails are not.

    I have tried a “regenerate thumbnail” plugin which did nothing.

    Gallery

    August 28, 2020 at 8:38 am #1241446
    Victoria

    Hey ginnywills,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    August 28, 2020 at 3:27 pm #1241608
    ginnywills

    yes – thanks!

    August 31, 2020 at 11:24 am #1242097
    Victoria

    Hey!

    Please check the images now. Maybe we will need to use even bigger thumbs.

    Cheers!
    Victoria

    August 31, 2020 at 3:40 pm #1242219
    ginnywills

    Yes – I think that worked. Can you tell me what you did to make the images clearer?

    September 7, 2020 at 3:55 am #1243822
    Ismael

    Hi,

    You’re welcome! Glad we could help. In the gallery editor there is an option (Styling > Gallery Preview Image Size) where you could select the thumbnail size that the gallery should use or display in the front end.

    Best regards,
    Ismael

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