Viewing 9 posts - 1 through 9 (of 9 total)
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    Posts
  • January 11, 2020 at 3:48 pm #1172396
    dancouto

    I have searched through many solutions but can’t get my logo looking clean. Can you help?

    All Photography

    January 12, 2020 at 6:42 am #1172494
    Rikard

    Hey dancouto,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    January 12, 2020 at 11:26 am #1172508
    dancouto

    Done.

    January 13, 2020 at 5:16 am #1172631
    Rikard

    Hi,

    Thanks for that. You had selected a low resolution version of the image, I changed that and it’s showing fine now. Please review your site.

    Best regards,
    Rikard

    January 13, 2020 at 7:27 am #1172677
    dancouto

    It looks great! Where did you fix that?

    January 13, 2020 at 12:23 pm #1172727
    dancouto

    I looked and looked for the resize option but couldn’t find it.

    January 13, 2020 at 1:22 pm #1172763
    Rikard

    Hi,

    You should be able to pick the resolution when you select the image itself from the WordPress media gallery. I actually just removed some characters from the file name, that means the original file will be used.

    Best regards,
    Rikard

    January 13, 2020 at 3:39 pm #1172824
    dancouto

    I don’t see the option to select another size when I select the image in the Media Gallery. I now see what you mean. Is this a WordPress issue? If I insert media into a page, those options show up on the post page. Maybe in a future release, you guys could make those options available on the logo page? Or some sizing mechanism within that page? I saw a lot of posts relating to this issue. Thanks for solving it. :)

    January 13, 2020 at 3:56 pm #1172832
    Yigit

    Hey,

    This issue occurred after WP 5.3 update. We have fixed it already and fix will be included in upcoming Enfold version :)

    Glad Rikard could help! Let us know if you have any other questions or issues.

    Regards,
    Yigit

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Viewing 9 posts - 1 through 9 (of 9 total)
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