Viewing 4 posts - 1 through 4 (of 4 total)
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  • June 24, 2016 at 12:29 pm #653004
    edupuntoes

    Hi,

    I’ve setted up a portfolio in Enfold theme and I’ve observed that some images are blurry when they are displayed on Ajax preview.

    Please open the “catch me in the water” green t-shirt in the link below:

    Portfolio

    You will see that the second image is pretty blurry. All the images I’ve upload to the portfolio had a good resolution but after uploading they are blurry like this one.

    How can I solve this?

    Thanks

    June 25, 2016 at 7:53 am #653292
    Rikard

    Hey edupuntoes,

    Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Thanks,
    Rikard

    July 7, 2016 at 2:37 pm #658074
    edupuntoes

    Hey Rikard,

    I sent you a temporary admin login via private.

    Looking forward for your comments.

    Thanks,
    Edu

    July 10, 2016 at 7:12 pm #658974
    Vinay

    Hi,

    I tried to troubleshoot this issue but the default login URL do not work. Would you mind checking once again and then send us working login credentials?

    The user role for the account you send us should be set to ‘administrator’ so we can try to disable all plugins and add custom code (if necessary) to resolve the issue.

    Best regards,
    Vinay

    • This reply was modified 8 years, 5 months ago by Vinay.
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