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  • #785622

    Hi
    Why are the pics blurred when I work with ‘color section’ and not with I have an easy slider?
    Thanks for your feedback.

    • This topic was modified 7 years, 7 months ago by inuit68.
    #785627

    Hey inuit68,

    Thanks for using our theme :)

    May you provide us some screenshot about the problem and your WP credentials, please?

    Best regards,
    John Torvik

    #785633

    Hi Torvik
    I’d gladly do that but what do you mean by WP credentials and how do I upload/send screen shots? Sorry I’m a web newby!
    Greets

    #785764

    Hi,

    You can upload screenshot to a service like google drive or dropbox for instance and then link to them here.

    About your problem: when you select the image from the Media Gallery, then you will get an option on the right hand side of the screen where you will be able to select the size. Did you verify that you are selecting a high resolution version of the image there?

    Best regards,
    Rikard

    #786299

    Hi Rikard
    I am using two pics (the exact same data) both on the welcome page and in two chapters. I have uploaded them in the highest resolution. How can I change the resolution?
    In Welcome they are clear and in the chapters they are blurred. I find this rather strange. I have put ‘Center Center’ and ‘Stretch to fit’. Could that be the problem? It could be that the pic in the various chapters gets enlarged and therefore gets blurry? Anything I can do to?
    Thanks for your help.
    Barbara

    #786385

    Hi,
    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Nikko

    #786533

    Hi Nikko
    See below (sorry for the long trail).
    When you need to deactivate plugins you have to make sure that the design is not suffering from it resp. I will not need to redo the work I’ve done so far!
    Thanks and greets
    Barbara

    #786724

    Hi,

    What`s the credentials to access this link: http://www.puravida-retreats.com/wp-admin ?

    Best regards,
    John Torvik

    #855734

    Thanks for storing this topic.
    Regards
    inuit68

    #856114

    By storing I meant closing! Guess my English is not good enough!!!

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