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Viewing 10 posts - 1 through 10 (of 10 total)
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  • May 10, 2017 at 10:19 am #790968
    Steve

    This issue persists, and is a real headache!
    There seems to be SO many complicated ‘fix’ options (child themes, edit php files). None of which are long-term.

    Are ENFOLD looking to fix this issue properly in the next release?

    Regards
    Stevo

    May 10, 2017 at 5:55 pm #791240
    Nikko

    Hey Stevo,

    Yes, this has already been reported to Kriesi and our devs. We are very sorry for the inconvenience.

    Best regards,
    Nikko

    May 10, 2017 at 5:56 pm #791241
    Steve

    Thanks Nikko. I’ll sit tight… :-)

    May 10, 2017 at 6:12 pm #791253
    Nikko

    Hi Stevo,

    Thanks for your patience. :)

    Best regards,
    Nikko

    May 19, 2017 at 8:43 am #796415
    subra68

    Hello,

    I have the same problem.

    The product photos on the WooCommerce product page are blurred, but not in Google Chrome. In Explorer/Edge, Firefox and Opera they are blurred.
    I hope this problem will be solved soon. :-)

    Regards
    Susanne

    May 19, 2017 at 10:28 am #796450
    Victoria

    Hi subra68,

    Could you please give us a link to your website, we need more context to be able to help you.

    Best regards,
    Victoria

    May 19, 2017 at 11:25 am #796491
    subra68

    Hello Victoria,

    here is the link to the demoshop (in the private content field):

    May 21, 2017 at 10:12 pm #797319
    Basilis

    Hi,

    Please follow the link here

    Fixing Blurry Product Images

    Best regards,
    Basilis

    May 22, 2017 at 8:44 am #797455
    subra68

    Hello,

    the images used one the product single page are not too small.

    (Link to the demoshop in the private content field)

    My settings in WooCommerce product display are (see screenshot link):

    https://www.webservice-sbraun.de/product-display.jpg

    Yesterday I changed the value at „Einzelnes Produktbild“ back to the standard value 450×999, but the images are still blurred in Firefox, Opera and IE/Edge. In Chrome they are ok.

    And the other images – catalogue and thumbnails are ok as well, in each browser.

    I can do what I want – the product images on the product single page remain blurred.

    What can I do to solve this problem? What I don’t understand is why the display in Chrome is correct und in other browsers not and why the catalogue und thumbnails photos are ok in each browser.

    Kind regards
    Susanne

    May 22, 2017 at 10:40 am #797523
    Nikko

    Hi,

    Please update the theme to the latest version (4.0.7). That should fix any issues you are currently experiencing :)

    To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)

    Don’t forget to make a backup :)

    Best regards,
    Nikko

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