Viewing 15 posts - 1 through 15 (of 15 total)
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    Posts
  • July 15, 2019 at 2:36 pm #1118786
    jexjex

    Hi guys, in a fresh installation I have all the preview thumbnail blur.
    I have noticed this issue as soon as I have imported the demo contents.
    What could be the problem?
    Thanks
    ps.: find the image attached to the private area

    July 15, 2019 at 8:00 pm #1118912
    Victoria

    Hey jexjex,

    Best regards,
    Victoria

    July 17, 2019 at 5:29 pm #1119625
    jexjex

    Hi Victoria,
    thanks for your replay.
    Before sending my message I have tried to watch on a different browser (chrome, IE, Firefox) I have always got the same issue.
    I now tried to clear my Chome browser data “ALL TIME DATA” and it makes the same issue.
    I have also tried to change the Internet network just in case, but have the same issue.
    Have a look to other pics

    July 18, 2019 at 12:12 pm #1119891
    Ismael

    Hi,

    Thank you for the update.

    They look like that because the images are too small for the actual container. The “widget” thumbnail is only 36x36px, so you have to adjust it. Please install the following plugin, go to the Settings > Media panel and look for the “widget” thumbnail. Adjust the size, update then regenerate the thumbnails.

    // https://wordpress.org/plugins/regenerate-thumbnails/

    Best regards,
    Ismael

    July 18, 2019 at 5:58 pm #1119968
    jexjex

    Hi Ismael, if I inspect the element I see what you mean. The height and width are 36×36.
    I also see that with the inspector active the viewport change size and the image looks better because it probably uses another image set on the CSS.
    So that could be why Victoria was having a different experience from mine.
    Despite this, I have regenerated all my thumbnails but I still see the same.
    Have a look at the attached images.
    Thanks

    July 18, 2019 at 6:10 pm #1119971
    jexjex

    forgot images :)

    July 19, 2019 at 12:24 pm #1120154
    Ismael

    Hi,

    Thank you for the update.

    Looks like you’ve adjusted the “thumbnail” thumbnail or image size. I am referring to the “widget” thumbnail added by the theme. You can’t adjust it in the Settings > Media panel without installing the plugin. And don’t forget to regenerate the thumbnails after the adjustment. You can also try this plugin.

    // https://wordpress.org/plugins/simple-image-sizes/

    Best regards,
    Ismael

    July 22, 2019 at 6:02 pm #1120971
    jexjex

    Hi Ismael,
    I am sorry I do not understand. I have installed the plugin. Where it should suppose I see the “widget” thumbnail?

    July 23, 2019 at 7:18 am #1121103
    Ismael

    Hi,

    Thank you for the update.

    You should be able to adjust the thumbnails in the Settings > Media panel. You’ll find a list of thumbnails there. After the thumbnail adjustment, save the changes and don’t forget to regenerate thumbnails. You can also just upload the images again if you prefer.

    Best regards,
    Ismael

    July 23, 2019 at 10:44 am #1121153
    jexjex

    Sorry Ismael, still can’t find what you are asking.
    Attached image of what I see
    Thanks

    July 24, 2019 at 9:24 am #1121424
    Ismael

    Hi,

    Are you sure that the Simple Image Sizes plugin is installed and activated properly? Please post the login details so that we can check the dashboard.

    Thank you for the update.

    Best regards,
    Ismael

    July 24, 2019 at 2:04 pm #1121543
    jexjex

    Hi Ismael, no, I didn’t. You didn’t say it before :)

    July 24, 2019 at 8:20 pm #1121710
    Victoria

    Hi jexjex,

    Did you get it working for you or do you need more help?

    Best regards,
    Victoria

    July 25, 2019 at 12:28 pm #1121888
    jexjex

    Hi Victoria,
    thanks, I have solved!
    Please close this ticked
    Regards

    July 26, 2019 at 4:26 am #1122039
    Ismael

    Hi,

    Awesome! Glad it’s solved. Let us know if you need anything else.

    Have a nice day!

    Best regards,
    Ismael

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Viewing 15 posts - 1 through 15 (of 15 total)
  • The topic ‘Blur Preview Thumbnail’ is closed to new replies.