
Tagged: blue ? icon on iphone
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August 11, 2025 at 6:11 pm #1487850
We have a site ready to go live but we (the client and I) are seeing a blue ? icon under the video on the homepage – but just on iphone, not android.
I have tried dev tools on chrome and firefox to inspect but it does show on those browsers so that I can inspect. Just on a real iphone.
I can send a screenshot if you tell me how best to do so.
Can you look on your iphone?The site is https://new.scrcustomhomes.com/
Thanks,
ChrisAugust 11, 2025 at 7:09 pm #1487853Here is a screenshot from my iphone.
https://img.savvyify.com/image/IMG-4818.yyiLL
Thanks!
ChrisAugust 12, 2025 at 8:46 am #1487879I think this symbol appears when an image or file cannot be found.
Edit : now i have inspected your page with dev tools – my pages with full-width easyslider and video inside as list item – looks totaly different to your DOM.
I got this
<div id="mep_0" …
container inside<div data-rel="slideshow-1" class="avia-slide-wrap " ….
with all the video instructions insideAh ok : this seems to be a matter if the inserted url is a relative url and not an absolute url.
by the way it seem to be the only way to show the video on iPhones by relative urls – but than a message is shown : av-fallback-message if there is no fallback image.so try: let there be the relative url to your video – do not enter a fallback image and:
#top .av-fallback-message, #top .av-fallback-message + img { display: none !important; }
or if you do not like to use the Sibling Combinator :
#top .av-fallback-message { display: none !important; } .avia-slideshow li img[src*="undefined"] { display: none !important; }
August 12, 2025 at 4:07 pm #1487902Thank you. I made a 500 x 10 pixel jpg filled with white and used it as my fallback image and that fixed it. Thank you.
ChrisAugust 12, 2025 at 5:48 pm #1487905ok – but it will work as i described above if you use relative url to your video – and do not enter a fallback image.
Then the css.August 12, 2025 at 6:01 pm #1487907Guenni007 – thanks for this solution! That works perfectly. Take care and thanks again. Chris
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