Viewing 6 posts - 1 through 6 (of 6 total)
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  • January 5, 2018 at 6:58 pm #893804
    alliancepp

    Hey Kriesi Support,

    I need some help. I’ve created several blog posts in Enfold over the years, but had this trouble today. I created a new post. The URL looks great on the site but when I copy and paste it to anything else it looks like this:

    Five ​Strategies ​to ​Improve ​Customer ​Experience ​on Your ​Website

    How can I get rid of these additional characters? I’ve uploaded a screen capture of the clean URL in the post.
    Thanks for your help, Gary

    January 6, 2018 at 11:31 am #894032
    Rikard

    Hey alliancepp,

    Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    January 9, 2018 at 6:27 pm #895319
    alliancepp
    This reply has been marked as private.
    January 10, 2018 at 7:49 am #895544
    Rikard

    Hi Gary,

    Thanks for that, I’m not sure why those extra characters get in there though. Did you copy that text from a Word document or something similar? Did you try to create a new post and write the post title manually with your keyboard and does the same thing happen then?

    Best regards,
    Rikard

    January 23, 2018 at 4:45 am #901131
    alliancepp

    Rikard, thanks for your help with this.
    Typing it in worked!

    Thanks
    Gary

    January 23, 2018 at 8:10 am #901253
    Nikko

    Hi Gary,

    Glad to hear that. Let us know if you need further assistance or if we can close the thread :)

    Best regards,
    Nikko

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