Viewing 8 posts - 1 through 8 (of 8 total)
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  • February 22, 2021 at 6:18 pm #1282863
    bucksharp

    So in Settings > Media, my portfolio preview image is set to 495x400px, but some random posts are showing up as 495x357px. There’s nothing in my child theme’s stylesheets that should be overriding this and nothing I can find in the console that would set these random blog posts apart from the others. Can you provide any insight into this issue?

    February 23, 2021 at 5:36 pm #1283156
    Victoria

    Hey bucksharp,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Are the uploaded images the same size or are they different?

    Best regards,
    Victoria

    February 24, 2021 at 6:04 pm #1283470
    bucksharp

    Hey Victoria,

    We operate behind a VPN and are unable to give outsiders access.

    The uploaded images are the same aspect ratio, with a width difference of maybe 200px.

    February 26, 2021 at 6:40 pm #1283925
    Victoria

    Hi bucksharp,

    Well, images should be the same size to get the thumbs of the same size, if they are different that is the result that you’re getting.

    Best regards,
    Victoria

    March 2, 2021 at 5:48 pm #1284844
    bucksharp

    The differing image sizes and differing thumbnail sizes don’t correlate directly that way.

    March 11, 2021 at 8:56 am #1287332
    Rikard

    Hi bucksharp,

    I’m very sorry for the late reply. Could you send us the original images which are creating this problem, so that we can try to reproduce it on a local or test installation please?

    Best regards,
    Rikard

    March 15, 2021 at 4:28 pm #1288337
    bucksharp

    Sure! Here are three images, blogMentorship is the same size, but is the only one displaying at 495x400px on the blog page. The other two show up at 495x357px.

    March 19, 2021 at 8:27 am #1289107
    Rikard

    Hi,

    Thanks for the update. As far as I can see, all the images are showing in the 495×357 format, except for the posts in private?

    Best regards,
    Rikard

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