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  • September 16, 2019 at 12:20 pm #1138786
    AddonDigital

    Hi there

    I had to import a website (pages, media, and blog) to an Australian version of the brand.

    Everything imported correctly, however even though I can see all blog posts imported correctly, they aren’t visible on the relevant page?
    I also set the Blog page to the correct page (Blog) in the Enfold settings.

    Blog on current website:
    http://www.chocolatfrey.co.za/blog/

    New Blog page

    Blog

    Any idea why this is happening?

    Thank you in advance

    Frank

    September 16, 2019 at 2:10 pm #1138821
    AddonDigital

    Hi there

    Can anyone please get back to me? I see other tickets logged are being answered and not mine?

    September 17, 2019 at 8:30 am #1139016
    AddonDigital

    Still no reply??? We are paid customers and would really appreciate urgent response

    September 17, 2019 at 1:05 pm #1139096
    Rikard

    Hi,

    We answer all questions on a first-come first-serve basis. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    September 17, 2019 at 9:14 pm #1139261
    AddonDigital

    I have made other plans. I dont appreciate the tone of your msgs. You say I waste my time!? What else must I do if no one answers?

    Allow me to be clear, I had to log 3 tickets to get you to respond. First come first serve is definitely not what I saw when other tickets are being answered but not mine.

    Dissapointing support.

    You can close the ticket.

    September 17, 2019 at 9:45 pm #1139269
    Jordan Shannon

    Hi,

    Apologies, I’m sure Rikard is only trying his best to help as we all are. We will be on the watch for your tickets.

    Best regards,
    Jordan Shannon

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Viewing 6 posts - 1 through 6 (of 6 total)
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