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  • October 10, 2017 at 3:38 pm #862491
    emac

    My blog posts are no longer responsive, requiring sideways scrolling on an iPhone 6S.

    I am using a child Enfold theme, to Enfold 4.1.2.

    This is a new bug for me, I have disabled W3 Cache, JetPack, WordFence, Envira, and all other plugins except WooCommerce and Yoast. I do not think this is a plugin compatibility issue since my site has be responsive for a long time with many plugins activated, until recently.

    Is there an new issue with responsive functionality on iPhone with IOS 11.0.2 ?

    October 11, 2017 at 11:41 am #862821
    Rikard

    Hey emac,

    It looks like your CSS has been minified and that is what is being used on the site, could you try to turn that off as well please?

    Best regards,
    Rikard

    October 11, 2017 at 3:07 pm #862915
    emac

    Thanks Rikard,

    I turned off the CSS minification, and turned deactivated W3 Total Cachel and the site is still not responsive.

    Any other suggestions, please?

    October 11, 2017 at 4:22 pm #862947
    emac

    Found the problem and fixed it!
    On my child theme settings page, the General Layout, inside the dimensions tab, uncheck the box that says “Responsive Site” (if enabled the size of your website will adapt and change to fit smaller screens, … )

    This seems counter-intuitive to me, you would think this box needs to be checked to make the site responsive.

    Is this a bug in Enfold?

    Would love to better understand this, so if you can please explain the functionality of this button I would much appreciate it.

    BTW, working now fine will my earlier plugins (WP Super Cache, Jetpack, Wordfence, activated)

    October 12, 2017 at 10:24 am #863311
    Victoria

    Hi emac,

    This is not a bug, it works as intended. If it’s not checked, the website does not use media queries to adapt to different screen sizes. Glad that you got things working for you.

    If you need further assistance please let us know.
    Best regards,
    Victoria

    October 12, 2017 at 2:10 pm #863432
    emac

    Thanks Victoria

    I am still not understanding this. When I check the box, then go to my iphone, the website does not fit on the screen, I have to swipe sideways to see the full content. I would consider this situation to be non-responsive?

    Is the default setup so things are responsive? Is that default checked or unchecked?

    Thanks for clarifying.

    October 13, 2017 at 3:14 pm #863979
    Victoria

    Hi emac,

    The default is checked, which is responsive. Does it work like that for you?

    Best regards,
    Victoria

    October 13, 2017 at 3:18 pm #863982
    emac

    Hi Victoria,

    No, when my box is checked the website is not responsive when testing it directly on an iphone. I uncheck the box and then it becomes responsive…

    Curious if anyone else is having this issue?

    Thanks

    October 16, 2017 at 7:02 am #864682
    Ismael

    Hi,

    The theme is set to “Responsive Site” mode by default, so the option should be checked. Currently, the “responsive” option is disabled. Please post the login details in the private field so that we can check it

    Best regards,
    Ismael

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