Blog Posts and Header Problem from 4.8.4 onwards - Support | Kriesi.at

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Author

Posts
August 11, 2021 at 7:52 pm #1316320
AktivApo
Participant
Hello,

since updating Enfold 4.8.3 to 4.8.4 (and ongoing versions incl. 4.8.6.1) the overview of the latest blog posts on our main page is not working correctly – as well as our header.

see here in contrast: how the website should look, with 4.8.3

What can I do to fix this?

Blog Post not working after update:
```
#top .av-special-heading.av-bagxq-1f7343cc8978bc6863a2842a34c700f6{&nbsp;[…] <a href="https://aktiv-apotheken.de/muede-und-schwere-beine-ursachen-und-hilfe/" class="read-more"><br><br>Weiterlesen > </a></div>

<div class="entry-content" itemprop="text">.flex_column.av-4ue63y-ce0a2c6d8bd022cfa25db2ac111a7489{
border-radius:0px 0px 0px 0px;
-webkit-border-radius:0px 0px 0px 0px;
-moz-border-radius:0px 0px 0px 0px;
}

Blogpost working before update:
```
<div class=”entry-content” itemprop=”text”><h1 class=”av-special-heading-tag ” itemprop=”headline”>Müde und schwere Beine – Ursachen und Hilfe</h1>
Müde und schwere Beine treten häufig in den Sommermonaten auf. Bei Wärme können sich unsere Gefäße weiten und das Blut fließt langsamer. Fehlt den Venen Elastizität und Kraft, gelangt das […] <br><br>Weiterlesen > </div>

I wasn’t sure which part might be relevant regarding the header problem.

Thank you in advance!
Melanie
August 12, 2021 at 6:56 am #1316383

Ismael
Moderator

Hey AktivApo,

Thank you for the inquiry.

It seems to be displaying the custom style of the columns instead of the post excerpt. Where can we the issue? Please post the site details in the private field including an admin account. We would like to check the page and the theme options.

Best regards,
Ismael

August 18, 2021 at 4:27 pm #1317352

AktivApo
Participant

This reply has been marked as private.

August 18, 2021 at 4:36 pm #1317354

AktivApo
Participant

This reply has been marked as private.

August 20, 2021 at 11:48 am #1317610

Ismael
Moderator

Hi,

Thank you for the update.

The css styles are no longer displaying in the post excerpt. How did you fix it? Please toggle or temporarily disable the Enfold > Performance > File Compression settings after any theme update.

Best regards,
Ismael

August 20, 2021 at 11:56 am #1317614

AktivApo
Participant

Hi Ismael,

Thanks for your reply! It is not fixed! Just rolled back to Enfold 4.8.3 until there is a solution.

Best regards,
Melanie

August 20, 2021 at 12:01 pm #1317616

Ismael
Moderator

Hi,

I see. Do you have a staging version of the site? We might be able to figure what is going on with the posts excerpt if we could directly inspect the site.

Best regards,
Ismael

August 21, 2021 at 8:40 am #1317727

AktivApo
Participant

Hi Ismael,

We don’t have a typical staging version, where I can easily give access to. Is there another option?

Thanks for your time,
Melanie

August 23, 2021 at 6:12 am #1317902

Ismael
Moderator

Hi,

Try to update the theme again to the latest version, then make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings. You should also update the page containing the Blog Posts element and purge the cache. Unfortunately, we will not be able to help you further if we cannot inspect the issue.

Best regards,
Ismael

August 24, 2021 at 4:26 pm #1318148

AktivApo
Participant

Hi Ismael,

thank you! I will try this. Otherwise I’ll create an accessible staging environment.

Best regards,
Melanie

August 26, 2021 at 8:19 am #1318402

Rikard
Keymaster

Hi Melanie,

Thanks for the update. Please let us know if you should need any further help on the topic.

Best regards,
Rikard

September 7, 2021 at 6:58 pm #1320009

AktivApo
Participant

This reply has been marked as private.

September 9, 2021 at 4:00 am #1320170

Ismael
Moderator

Hi,

Thank you for the update.

We cannot see the same issue on the staging site. The shortcodes or custom styles are not displaying in the excerpt container as shown in the screenshot below.

Screenshot: https://imgur.com/3vQ1wcV

Do we have to adjust an option or change a specific setting in order to see the issue?

Best regards,
Ismael

September 9, 2021 at 2:29 pm #1320261

AktivApo
Participant

Hi Ismael,

it shows now! Just the Enfold update was needed. We fixated the old working version before. Now it’s the current version with the problems:
– header with shop button
– blog posts

You can see our normal website as comparison to the staging.

Best regards,
Melanie

September 10, 2021 at 6:41 am #1320334
Ismael
Moderator
Hi,

In the phone info field, the span tag has been replaced with div, so this css rule no longer applies.
```
.phone-info span {
    display: inline-block;
    line-height: 1em;
    width: 100%;
    text-align: center !important;
    margin-top: 9px;
}
```
This is the original markup in the phone field.
```
<span>
<div style="display:flex;">
<div style="width:80%;height:40px;border-right:2px solid white;margin-top:-15px;background:#e8e8e8;margin-left:-6px; color:#777"></div>
<div style="width:20%;min-width:200px;height:40px;background:#d80019;text-align:center;color:white;margin-top:-15px;padding-top:14px;margin-right:-80px;"> <a style="color:white;text-decoration:none;font-size:14px;font-family:inherit;" href="https://www.shop.aktiv-apotheken.de/" target="_blank">zum Apotheken-Shop</a> <span class="avia_button_icon avia_button_icon_right" style="display:inline; margin-left:0.5em;" aria-hidden="true" data-av_icon="" data-av_iconfont="entypo-fontello"> </span></div>
</div>
</span>
```
And in the staging site.
```
<div>
<div style="display:flex;">
<div style="width:80%;height:40px;border-right:2px solid white;margin-top:-15px;background:#e8e8e8;margin-left:-6px; color:#777"></div>
<div style="width:20%;min-width:200px;height:40px;background:#d80019;text-align:center;color:white;margin-top:-15px;padding-top:14px;margin-right:-80px;"> <a style="color:white;text-decoration:none;font-size:14px;font-family:inherit;" href="https://www.shop.aktiv-apotheken.de/" target="_blank">zum Apotheken-Shop</a> <span class="avia_button_icon avia_button_icon_right" style="display:inline; margin-left:0.5em;" aria-hidden="true" data-av_icon="" data-av_iconfont="entypo-fontello"> </span></div>
</div>
</div>
```
Best regards,
Ismael
Author

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