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Posts
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hi y’all,
this was not a problem two weeks ago when i finished setting up this site & tested it. but now after the owner has added a bunch of “Posts”, we discovered it’s not working. to our knowledge, nothing else has changed, so we’re stumped as to why this isn’t working now.
our main news page is @ http://thisonesforthegirlsthemusical.com/news
this is a “Page” utilizing the “Blog Posts” Avia Layout Builder Content Elements Block.
note that the pagination on the actual “Posts” Category pages DOES work! it’s only this news “Page” that does not. feel free to click on the Category links & see for yourself.
if you scroll to the bottom of the main News “Page” & click any of the page numbers, you’ll see a “Page Not Found” (Nothing Found) page show up instead of the rest of the posts.
…like @ http://thisonesforthegirlsthemusical.com/news/page/2please note also that i HAVE deleted all unnecessary plugins and i have ALSO deactivated the remaining 2 plugins to see if it would make any difference… it did not.
i have also re-created the “Page” with a new “Blog Posts” block but that also did not work.
as far as my settings go…
– in our child-theme version of the Enfold “Theme Options” i DO have the news “Page” selected for “where do you want to display the blog” dropdown.
– in our child-theme version of the Enfold “Blog Layout” dropdown i have selected the “use the advance layout editor…” option.
– & in the WP Settings > Reading > Static Posts Page i have also selected the news “Page” in the “Posts page” dropdown.i hope that provides enough info but if not, please lemmeknow.
thanks!Hey SyberKnight,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHi,
Thank you for the info.
We’re not sure what’s causing the issue yet. Can you replace the category “News” with another category name? Delete the category completely then create a new one. Please upgrade the theme to version 4.2 then post the FTP details in the private field.
Best regards,
Ismaelhi Ismael,
apologies for the delay – been traveling.
okay, so… first – how do i upgrade the theme? we’re using version 4.1.2 (according to the info screen); we’re actually using a “Child theme” from it & have customized it.
i’ve added a lot of css to the Appearance > Customize > Additional CSS area,
as well as to the Appearance > Editor > “archive.php”, “functions.php”, & “header.php” files (tho there are others in the wp-content > themes > enfold-child > folder that i’ve not modified for some reason).secondly – i completely took out the “News – Page” and remade it from scratch, with no difference in results.
i did not, however, delete any of the “Post – Categories”. i’m not sure how that would affect all the posts that utilize them. not sure how i would control that from getting messed up. would i have to make a note of which categories each post is attached to, then delete them, then recreate them, then go back in to each post & re-connect them? seems like an awful lot of work without guarantee of success.
is there anything else we can try first?note, there is a “News – Category” that is the default category when posts are created but the “News – Page” > Blog Posts block is set to show posts from all categories.
thanks.
Hi,
1. Go to Enfold > Theme Update. You can also check our documentation: https://kriesi.at/archives/the-complete-guide-to-updating-enfold
2. Can you try to switch themes and check if it works on the parent theme but not on the child?
Best regards,
Nikkookay… today, i have:
1) updated WordPress to latest version.
2) updated Enfold to latest version.
3) switched themes back from child to main.
4) made sure the 2 needed plugins are updated to latest versions also.none of these made any difference :-(
note:
browser console isn’t telling me anything helpful.
and there’s the persistent “1” badge indicating there’s an update, but there’s not. that always seems to be there. i only mention in case it’s related to this issue; if not, no worries.thanks for your help. i look forward to your next idea.
Hi,
You have a Suhosin warning: Suhosin may override PHP server settings
Ask your host to disable and update to php 7, to see if that helps. I also note you have a custom archive page in your child theme, I wonder if the changes are still valid.Best regards,
MikeThanks for your input, Mike.
what is “Suhosin”?
when i look at the browser console, i don’t see that warning – how do you see it?
regarding the archive.php file…
– i took it out to revert to default, but that made no difference.
btw: the only change i made to that file was to add a div inside the main div to provide a custom style directly under the page title; it’s straight up html with embedded css style, that’s all. so surely that wouldn’t cause this problem.thanks!!
PS: please tell me when you all log in & make changes; most notably, deactivating plugins. that “Emma” plugin doesn’t save all its settings when deactivated & reactivated. so i need to know to go fix that each time. thx.
Hi,
Sorry, about Emma I didn’t realize the setting weren’t saved. I was trying to rule things out.
Look in layerslider > System Status > Server Settings > Suhosin
Suhosin is an advanced protection system for PHP installations. It was designed to protect servers and users from known and unknown flaws for PHP 5.4.x
We have seen issues with it and mod_sec on WordPress, more notably now that WP is tuned for PHP 7.
Suggesting the upgrade to PHP 7 and disabling Suhosin has helped sometimes, I’m thinking it worth a shot.Best regards,
Mikeno prob. thanks.
okay, i will contact our hosting provider & ask them to upgrade us to PHP 7 and to disable the Suhosin thing.
i’ll report back as soon as that’s done.
thanks.
hi guys,
okay, so… no luck with the server host. unfortunately, they do not offer anything over PHP 5.6 at this time. so unless Enfold has some version 7 specific code in it that’s causing this prob, they think upgrading would not fix it anyway.
also, the admin did not have any luck disabling the Suhosin thing. here’s what he had to say…
“Suhosin” is Korean for “guardian angel.” It is a C-based application initially designed to provide some additional hacking protection for PHP 5-series installations. I’m deeply skeptical that Suhosin has anything to do with your Enfold problems, but a PHP 7 upgrade would likely mean that Suhosin would disappear anyway.
…also, he said that the “mod_security” is not installed on the server.
so, now what?
this seems very odd. are there no other reports of this type of problem?
in the meantime… we can’t leave the 404 there, so i’ve changed from using that “Page” with the posts block to using the straight-up “Post” Category. this brings back the pagination but of course does not provide us a way to have custom content above the posts (easily). that’s ok for now, but we’d still like to see this glitch fixed.
i’ve left the news “Page” in place (just not linking to it), so we can quickly move back to using it when the time comes.
please don’t consider this issue closed tho, at this time.
THANKS.
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