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AuthorPosts
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March 6, 2019 at 7:33 pm #1075597
Greetings! We have an issue with our Events page when it uses the blog pagination widget. We copied to staging and disabled all plugins and when we click on page 2 at the bottom, the URL seems to change, but we get the page 1 results.
We appreciate any help you can provide.
Kyle
March 10, 2019 at 6:17 pm #1077059Hey Kyle,
Can you try flush your permalinks and try again?
LEt us know if the issue is been solved with that.Best regards,
BasilisMarch 19, 2019 at 6:05 pm #1080418We tested that before logging the case. No luck.
March 21, 2019 at 8:28 am #1081219Hi kylerollins,
Can you please switch to the Default theme to see if this is the issue with the theme and not the plugin?
Best regards,
VictoriaMarch 21, 2019 at 3:40 pm #1081436Already did that too…disabled plugins, etc…
pls guys – we need real help.
March 25, 2019 at 4:32 am #1082502Hi kylerollins,
I have checked it and there are 2 enfold themes, I removed version 3.5 since it may cause conflict.
I then used Enfold 4.5.4 to make sure that the child theme isn’t causing any issues and after changing it, it works fine.
Please try to check your child theme, also in your child theme remove all // as css doesn’t use it for commenting out the code. It uses the multi-line one /* some code here */Best regards,
NikkoMarch 25, 2019 at 4:32 pm #1082747thanks for the help Nikko – because of your help we were able to find the CSS issue in the child theme in shortcodes/postslider.php and fix it on live.
For a couple of the mods on here – if someone gives you a URL to a staging site (the URL is clearly a staging one) with an admin login, please understand that you have autonomy to do basic troubleshooting like flushing permalinks and disabling plugins, changing themes. It is not appreciated when you have admin rights to the site and someone in need gets responses like that, causing extra delay. Just my $.02. Please close the case.
March 25, 2019 at 11:39 pm #1082888Hi kylerollins,
Glad that we could help :)
Thanks for creating the staging site, it does give us freedom to do some troubleshooting.
Thanks also for using Enfold and have a great day!Best regards,
Nikko -
AuthorPosts
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