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AuthorPosts
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June 6, 2014 at 10:44 pm #275865
Hello,
I am having an issue with the blog post not showing up, despite my best trouble shooting efforts I cannot find what is causing the issue.
URL: http://sjs14.staging.wpengine.com/blog/ (hosted on WPengine)
Has anyone run into this problem before?
Thank you,
WS
June 6, 2014 at 11:16 pm #275877Hey WS!
It appears to be working as expected:
Regards,
JosueJune 6, 2014 at 11:22 pm #275880This reply has been marked as private.June 6, 2014 at 11:24 pm #275881June 6, 2014 at 11:36 pm #275889Ok, I did that – problem persists.
June 6, 2014 at 11:37 pm #275890Have you tried disabling all third-party plugins to see if it gets fixed?
Regards,
JosueJune 6, 2014 at 11:43 pm #275893Yes – I have ALL plugins disabled.
June 6, 2014 at 11:52 pm #275898Can you please create me an administrator account? post it here as a private reply.
Regards,
JosueJune 6, 2014 at 11:54 pm #275901This reply has been marked as private.June 6, 2014 at 11:56 pm #275904The login details you posted are not working :(
Regards,
JosueJune 6, 2014 at 11:58 pm #275905This reply has been marked as private.June 7, 2014 at 12:57 am #275927Hi!
The problem is caused by this error:
Call to undefined function avia_blog_class_string() in /nas/wp/www/staging/sjs14/wp-content/themes/enfold/single.php on line 28
What that’s trying to say is that the avia_blog_class_string function doesn’t exists, which is weird because i’ve checked the functions-enfold.php (that’s where the function is declared) and it’s there. My suggestion would be to re-install a fresh copy of Enfold via FTP.
Best regards,
JosueJune 7, 2014 at 4:13 pm #276074This reply has been marked as private.June 8, 2014 at 3:03 pm #276210Hey!
This is a weird issue. We’re still not sure why the post is not showing. I tried to override the single.php and loop-index.php with the original code and it’s still not working. What is your current PHP version? Please ask your host. If possible, please go to wp-content/plugins folder then rename or remove all the plugin folders. Test the post again.
Regards,
IsmaelJune 9, 2014 at 11:27 pm #276737This reply has been marked as private.June 9, 2014 at 11:31 pm #276741Hi,
This is definitely a server-side issue. Could you give us more information about the server? like OS, PHP version, active PHP modules, caching, etc.
Regards,
JosueJune 10, 2014 at 12:06 am #276752This reply has been marked as private.June 10, 2014 at 12:48 am #276763Hi,
Can you please create us a temporary FTP account? post it here as a private reply.
Regards,
JosueJune 10, 2014 at 12:51 am #276765This reply has been marked as private.June 10, 2014 at 3:46 am #276809Hi!
Thank you for the access.
There’s a problem with your installation. The enfold theme is inside the wp root directory. Maybe the index.php has been overwritten with the enfold theme files. Please remove the enfold theme files on the root directory then upload the wordpress files again.
Cheers!
IsmaelJune 10, 2014 at 3:50 pm #276997This reply has been marked as private.June 10, 2014 at 5:41 pm #277032Hi!
That was the culprit of the issue, at some point you’ve uploaded the whole enfold theme to the WP root directory (where the wp-config.php is), i’m cleaning the mess right now. The blog posts now work fine:
http://sjs14.staging.wpengine.com/test-post/ (hosted on WPengine)Best regards,
JosueOctober 3, 2014 at 3:50 am #329427Hi Support,
We are having the same problem. The client posted a third blog post today and it did not show up on the main blog page that shows all posts. The first two were showing up there just fine until.
I looked at Quick Edit, saw that the first two had missing categorizations and I fixed that, saved changes, and now not a single one of the blog posts shows up. It seems like just touching the database did this.
We migrated the site from a staging domain to the production URL, and since then, the issue has cropped up. I will provide the site login by private message.
Thanks! -Alan
October 3, 2014 at 3:53 am #329429This reply has been marked as private.October 3, 2014 at 6:21 am #329462Hey Alan!
Posts are showing now, your Blog element had only the “Uncategorized” category selected and none of the posts were in that category.
Regards,
JosueOctober 4, 2014 at 4:47 am #330086Hi Josue,
Thanks very much for this assistance. I see all posts now.
Maybe this is a WP newbie question, but where in Enfold do I select the blog element category?Thanks!
-AlanOctober 4, 2014 at 4:53 am #330091Hi Alan!
Edit your blogpage (“scott-blog”) and look for an element called “Blog Posts” in the content, if you click it a window where you can select a specific category (or none) will popup.
Best regards,
JosueOctober 5, 2014 at 12:34 am #330348Hi Josue,
Thanks for your help. I experimented with creating new categories and the test post showed up as expected, with no need to go to the blog overview page and manage the Blog Posts element.
For anyone else having the same issue, it seems that selecting fewer than all available categories to be display causes this issue: that posts in newly added categories are hidden. The solution seems to be selecting all categories one time, then saving that preference. After that, when new categories are added, the list of categories to display under the “Blog Posts” content element editor shows none selected. In that state, all display by default.
Josue, if I am mistaken about any of this, please let me know.
Thanks! -Alan
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