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AuthorPosts
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August 10, 2019 at 10:14 am #1126388
Hello, i tried to make a blog but when i make a new one in the backend everything looks like a normal page. On the right side i have the categories on the first place and the options with picture, gallerie, video on the right side are not visible, so its just like making a normal page.
Can somebody help me?Many regards rixi
August 10, 2019 at 6:23 pm #1126490Hey rixi,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaAugust 12, 2019 at 8:22 am #1126735This reply has been marked as private.August 12, 2019 at 7:22 pm #1126922Hi rixi,
When you are using the Advanced Layout Builder to build posts this is what you get. You get the clean slate and need to add all the elements that you want to show from the available in the Advanced Layout Builder.
Best regards,
VictoriaAugust 12, 2019 at 9:18 pm #1126999This reply has been marked as private.August 13, 2019 at 1:34 pm #1127200Hi rixi,
What do you expect to see when you switch to the Classic editor? I am not sure what exactly the issue is here, can you please explain a bit more?
Best regards,
VictoriaAugust 14, 2019 at 10:42 am #1127549This reply has been marked as private.August 15, 2019 at 7:07 pm #1127995Hi Rixi,
Best regards,
VictoriaAugust 16, 2019 at 9:07 am #1128182This reply has been marked as private.August 16, 2019 at 5:36 pm #1128305Hi Ricarda,
When the Advanced Layout Builder is enabled those options are not available, if you need them you need to be using the Classic editor.
Best regards,
VictoriaAugust 16, 2019 at 5:55 pm #1128319This reply has been marked as private.August 18, 2019 at 10:52 am #1128607Hi Rixi,
The screenshots above are made from the posts that are using the Advanced Layout Builder. We have a miscommunication here.
Which browser are you using? Please tell me the exact steps you’re taking to reproduce the issue?
Best regards,
VictoriaAugust 18, 2019 at 6:06 pm #1128680This reply has been marked as private.August 18, 2019 at 8:27 pm #1128716Hi Ricarda,
Best regards,
VictoriaAugust 19, 2019 at 9:31 am #1128844This reply has been marked as private.August 20, 2019 at 6:51 pm #1129284Hi Ricarda,
Are you using the same user as you gave us? Please try switching WordPress to English and using the Classic editor.
Best regards,
VictoriaAugust 21, 2019 at 1:19 pm #1129567This reply has been marked as private.August 21, 2019 at 5:43 pm #1129661Hi Ricarda,
Hmmm…. that is very weird, maybe your users’ rights were wrong. At least you can keep working now with this user. Please change the password.
Best regards,
VictoriaAugust 21, 2019 at 6:36 pm #1129691This reply has been marked as private.August 21, 2019 at 9:33 pm #1129764Hi Ricarda,
Glad you can work on your website now :)
I am closing this thread.
Best regards,
Victoria -
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